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Location:
Manchester, United Kingdom
Job Category:
EU work permit required:
Yes
Job Reference:
BBBH75108_1737534772
Job Views:
27
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
Coffee Field Service Engineer
Our client, a leading provider of commercial coffee machines, has built a strong reputation for delivering high-quality coffee solutions to businesses across various sectors, including hospitality, independent coffee shops, bars, and workplaces. With a commitment to innovation and excellence, they partner with top brands to offer exceptional products and services.
They are seeking a passionate and experienced Field Service Engineer. This role involves diagnosing, repairing, installing, and maintaining a range of commercial coffee machines. As the company enters a significant growth phase, this position offers an exciting opportunity to support the development of the Service Department. The company prides itself on its customer-centric approach, ensuring clients receive reliable support and tailored solutions to meet their coffee service needs.
Position: Field Service Engineer
Area: Manchester and surrounding areas
Job Type:
* Monday to Friday Including Weekend cover (Rota – 1 in 4 weeks)
* Salary: £30,000 - £40,000 depending on experience
* Location: North (ideally around Manchester, Sheffield, Leeds, and surrounding areas)
Benefits:
* Company Van
* Company Pension
* Extensive Training
* Opportunity to earn overtime
* Employee assistance program including financial & mental health support plus staff discounts
* Additional days holiday for your birthday (subject to length of service)
* Discretionary company bonus
Key Responsibilities:
* Install new commercial coffee machines and ensure they are set up correctly.
* Repair and maintain commercial coffee machines as needed.
* Conduct boiler inspections.
* Diagnose and fix issues to minimise future breakdowns and identify potential risks.
* Develop and maintain a strong knowledge of company products and machines.
* Accurately log jobs and complete required paperwork using the online system.
* Request and fit replacement parts when necessary, including processing warranty parts promptly.
* Provide excellent service aligned with the company's values and brand standards.
* Suggest ways to improve efficiency and reduce costs.
* Respond to customer inquiries politely and professionally.
* Collaborate with the Service/Technical Manager to support business growth and improvement.
* Follow all health and safety policies and standards.
Skills and Abilities:
* Experience working in a field-based commercial coffee Engineer’s Role
* Experience of fixing a wide range of commercial coffee machines – including traditional espresso, coffee brewers, hot water boilers, bean to cup machines, and coffee grinders
* Excellent communication skills
* Competent using phones and laptops
* Genuine passion and interest for coffee and commercial coffee equipment
* Full UK Driving license
* PSSR Training preferred
If you’re passionate about coffee and have the skills and experience we’re looking for, we’d love to hear from you!
M. 07940149373
T. 01384 246 250
E: [emailprotected]
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