You will play a key behind-the-scenes role, providing essential support to The Sofa Delivery Company leadership team. This position involves managing administrative tasks for the Leadership Team, assisting with diary coordination for the Managing Director and SLT, and attending SLT meetings to take notes and track action items. You'll have significant exposure to important, business-critical discussions.
About The Sofa Delivery Company
At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. That’s why we’re on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands - DFS and Sofology.
Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether you’re in the warehouse, out on the road, or in a customer’s home, at The Sofa Delivery Company, you’ll deliver moments that matter.
We’re an equal opportunities employer. DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.
What you'll be doing
Think Customer
1. You will be accountable for admin access on multiple portals, goods ordering, supplier management, expenses and travel bookings.
2. Support the Leadership team to embed new ways of working.
3. Be able to take an initiative and consider more efficient ways of working.
4. Managing specific agreed initiatives/projects for Managing Director and SLT.
Aim High
1. To manage a fast-paced workload.
2. To liaise effectively with stakeholders and suppliers to support the operation where necessary.
3. Create agendas for meetings, take notes and actions and liaise directly with Managing Director and the Senior Leadership Team.
4. To maintain a high level of standards at all times.
Be Real
1. To ensure attention to detail in all aspects of the role.
2. Build strong relationships with The Sofa Delivery Company SLT and other leaders across the business and the wider DFS Group.
3. To be flexible in supporting where necessary and be available to work days outside of usual contract where needed.
4. Be trusted to provide efficient and confidential support.
The role is for you if...
1. You’re passionate about providing a world-class service and operational excellence.
2. You thrive in a fast-paced, hands-on environment.
3. You’re a great problem solver who enjoys a challenge.
4. You have experience in planning and are a natural organiser.
5. You love working as part of a supportive, fun, and inclusive team.
6. Happy with 3 days working week, hybrid working.
Experience & Qualifications :
1. Previous experience in a PA role or similar experience.
2. Excellent communication and influencing skills.
3. Proven ability to influence the confidence of stakeholders.
4. Can demonstrate professional credibility and articulate communication.
5. Ability to undertake work of a complex nature and be comfortable with ambiguity.
The Sofa Delivery Company Benefits
Why Join Us?
At The Sofa Delivery Company, we believe in rewarding hard work and making every day enjoyable. Here’s what we offer:
1. Great Pay: A competitive salary plus a quarterly bonus for delivering amazing service.
2. Work-Life Balance: A fantastic 3 days per week, hybrid (a mix of working from our Group Support Centre in Doncaster and working from home).
3. Generous Discounts: 30% off DFS, Sofology, and Dwell products for you, plus 15% for friends and family.
4. Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services.
5. Career Growth: Tools, training, and support to help you grow with us.
6. Enhanced Leave: Maternity, paternity, adoption leave, and more.
Join us, and let’s deliver moments that matter - together.
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