Job Description
* To coordinate information and monitor trends for service performance; identify areas of service for review and improvement to facilitate the continuous improvement of Health and Social Care Moray services; and to support quality improvement approaches, developing performance outcomes and measures, and service planning and development arrangements.
* To support the strategic development of Health and Social Care Moray within the context of integrated service delivery.
* To deliver performance information and interpretation on organisational performance at various levels throughout the organisation including the delivery of performance information to the Moray Integration Joint Board.
Responsibilities
* To support and influence the operational effectiveness of performance and quality management arrangements leading to improvements in the quality and outcomes for Health and Social Care Moray.
* To support and influence improvements in performance for the operational effectiveness for Health and Social Care Moray development and inspection arrangements.
* To support the strategic planning of Health and Social Care Moray in the context of integrated service delivery.
The Individual
* Significant demonstrable experience in a senior information management role.
* Experience in the provision, development, and delivery of performance reports.
* Experience of working in a performance and project discipline.
* Experience in a multi-agency environment.
* Experience in supporting an organization's strategic planning function.
* Educated to degree level or equivalent experience along with additional specialist training and experience.
* Evidence of continuing professional development.
* Commitment to quality and understanding of performance management issues.
* Effective organisational and time management skills.
* Effective written and oral communication skills and the ability to present information at all levels within the organisation.
* Self-confident and self-motivated.
* Data preparation for business intelligence; business objects; expert in standard IT packages (specifically Excel functionality).
* Large dataset information extraction, collation & cleansing; application of relevant statistical approaches; identification of data patterns; predictive modelling; analysis & interpretation skills to produce conclusions and recommendations.
* Sharing & teaching skills in information management & systems development; written & oral communication skills to effectively present complex and sensitive data.
* Evaluation skills.
* Effective management of performance and organisation.
* Capacity building and effective communication.
* Credibility, with knowledge of operational & political environment.
* Understanding of national and local policies.
* Good influencing and negotiating skills.
* Confident and effective communicator.
* Develop and coordinate operational protocols and procedures for new ways of working.
* Adaptable and able to work under pressure.
* Team worker.
* Willingness to accept direction/delegation.
* Ability to form productive working relationships.
* Must be able to work flexibly to meet the needs and demands of the service.
* Ability to work in an open plan, shared office or at home as required.
* Must be able to work in different offices dependent on the service requirements.
Closing date: 4 April 2025
Starting Salary: £43,204.20
£22.92 per hour
36.25 hours per week
For further information contact Jeanette Netherwood, jeanette.netherwood@moray.gov.uk
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