Deal with general enquiries from patients/relatives, which may involve managing with emotional/distressed patients over the phone or in person. Collect, collate, input and extract data info/from NHS systems as directed by the Admin Lead (examples such as the National Care Records Service /Clinical Systems, SMART, CHIS, Electronic Staffing Records, Team activity, referral/discharge stats). To monitor and order stationery and clinical stock items for the department as and when required in a timely manner and within defined budgets. To order non-stock item via the procurement oracle system. To monitor and order printer / fax cartridges and photocopying materials as and when required. To take minutes of meetings, type and distribute agenda and minutes to all members of the group and to follow up actions as required in a timely manner. To attend meetings, training and briefing sessions appropriate to either your job specific role or, as a staff member of PCFT.