Local Host Team Leader - Fixed Term Full-time - Christchurch
So you're keen to join the buzzing tourism and automotive industry?
Then you're in the right place.
About Tourism Holdings Limited (thl)
We are:
* NZ's premium tourism company operating iconic kiwi brands like Kiwi Experience, Waitomo Glowworm Caves and The Legendary Black Water Rafting.
* The biggest campervan operator in the world, with operations in NZ, AUS, US, and UK such as maui, Britz, Mighty, Apollo, Cheapa Campa, Hippie, El Monte RV, Roadbear, and Just Go.
We're looking for a full-time Local Host Team Leader to join our Christchurch Team. As a Local Host Team Leader at thl, you will be responsible for greeting and helping our guests as they pick up and drop off the campervans in-store. You will also be a role model, leader, and mentor for other local hosts.
Some of your key qualities will include:
* Ability to train and coach crews new to and/or learning various aspects of the role.
* Take pride in your work and be a team player.
* Strong team spirit.
* Multi-lingual would be an advantage!
* Excellent customer service and interpersonal skills.
* A full and current driver's licence.
Your role will involve:
* Leading by example and being a role model for the team.
* Coordinating with management to distribute the day-to-day workload to the local host staff.
* Motivating and inspiring the crew.
* Facilitating problem-solving and collaboration.
* Keeping the team focused and on track.
* Working with a fun and hard-working team that provides the highest level of customer service and who are passionate about our brands and products.
* Familiarising our customers with product knowledge, on-road procedures, and activities to enjoy in our beautiful country.
Benefits and perks:
* We offer a very competitive wage.
* Our products are fun, and our jobs are too. You'll be part of a creative and collaborative team that invites ideas to impact our business.
* You'll be part of a flexible work environment that lives and breathes travel and experiences.
* Want to go on a road trip with your friends and family? We'll hand you the keys to your ride.
* Want to go caving underground and abseiling down waterfalls? We'll provide you with a wetsuit and some rope.
* Working for thl opens an epic world of fun experiences and you'll probably have to re-write your bucket list.
* As part of the thl group, there are plenty of career progression opportunities.
If you love being part of a team, looking for a challenge, or a company that promotes personal and professional development, then we want to hear from you!
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