We are currently recruiting for a Contracts Administrator for a full-time role in a manufacturing company. Working hours are 8am to 430pm Monday to Friday. Job Purpose: Responsible for day-to-day account management and administration. To act as front-line liaison between the customer, their requirements, and internal operations. To liaise efficiently and effectively between the customer and internal departments to ensure the customer receives the highest possible level of service. The main responsibilities in this role will be: Responding to customers’ requests for quotation and ensure timely turnaround. Provide customer acknowledgement of schedules, and ensure effective two-way communication throughout. Answer customer enquiries in an effective, efficient, and professional manner. Carry out regular contract reviews with customers. Attend regular Production meetings, ensuring focus on contract customer deliverables and commitments. Escalate delivery impacts to line management. Provide monthly forecast financials based on orders to meet contract budgets set. Ensure accurate updates to customer order delivery status. Raise any concerns with line manager as and when necessary. Carry out any other ad-hoc duties as requested by the line manager, and/or Directors. Provide ideas for continuous contract customer experience improvements. Candidate Specification: Excellent communication and interpersonal skills. Familiar with the use of the electronic parts catalogue. Proven experience in administrative tasks. Proficiency in MS Office (MS Excel and MS PowerPoint, in particular). Knowledge of QHSE Legislation. Strong organisational skills with the ability to multi-task. Attention to detail and problem-solving skills. Proven experience to work as part of a team. Displays a good attitude towards work, and the aims and objectives of the company