Job summary An exciting opportunity has arisen for an Administrator based at Norfolk and Suffolk NHS Foundation Trust (NSFT) as part of the Education and Development Team on a 12-month fixed term basis. The role will be within a dynamic training team and offers an exciting environment where adaptability, innovation, continuous learning, and effective communication are paramount. Team members play a crucial role in shaping the learning culture of the organisation and contributing to its overall success. This will be office based, 5 day per week (Monday to Friday 09.00 - 17.00) working in our training department currently based in Norwich. Reception duties will be required. Position Overview: We are seeking a detail-oriented and organised Administrator to join our Training and Education Team. The ideal candidate will play a crucial role in supporting the day-to-day administrative functions of the team, ensuring smooth operation of our training and contributing to the success of our training programs within the organisation. For internal applicants we can offer fixed term roles as secondments with your current managers approval. Please advise your recruitment officer if you would like to be considered for this role on a secondment basis. Main duties of the job Key Responsibilities: Coordination and Scheduling: Schedule training sessions, coordinating with trainers and delegates. Documentation and Record-Keeping: Maintain accurate and up-to-date records of training materials, delegate lists, and other relevant documentation, using the Electronic Staff Record (ESR) and internal business systems. Assist in the preparation of training materials as needed. Communication: Facilitate effective communication within the team, with staff within the organisation and external partners. Respond to inquiries, emails, phone calls, meet and greet delegates, staff and trainers promptly and professionally. Logistics and Support: Arrange logistics for training programs, including room bookings and setup, replenishing the self-serve refreshments, and assisting with equipment where needed. Provide on-site support during training sessions as required. Data Management: Input and manage data related to training programs within ESR and internal business systems as required. Collaboration: Collaborate with NSFT staff, trainers and other team members to ensure seamless coordination of training activities. Contribute ideas for process improvements. Compliance: Ensure strict adherence to NHS policies, procedures, and regulations related to training and education activities. About us Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about. Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. We can offer you the full range of NHS benefits and in addition: Flexible working hours Up to 307 hours holiday entitlement (subject to length of service) FREE physio service FREE Yoga and Pilates Cycle scheme tax-free bikes and accessories Support with revalidation Post graduate training opportunities We will pay for your initial DBS check (excluding the annual update service charge of £13) Date posted 16 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year gross per annum Contract Permanent Working pattern Full-time Reference number 246-COR6835498 Job locations Magpie Lodge - Hellesdon Hospital Drayton High Road Norwich NR6 5BE Job description Job responsibilities Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY Job description Job responsibilities Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY Person Specification Qualifications Essential NVQ Level 3 in Administration or equivalent experience Desirable Computer Skills qualification NVQ Level 2/3 Customer Service or equivalent Experience Essential Previous experience in an administrative role Desirable Experience of working in a training or NHS environment Knowledge Essential Knowledge of Microsoft Office Applications Desirable Knowledge of Electronic Staff Records (ESR) Person Specification Qualifications Essential NVQ Level 3 in Administration or equivalent experience Desirable Computer Skills qualification NVQ Level 2/3 Customer Service or equivalent Experience Essential Previous experience in an administrative role Desirable Experience of working in a training or NHS environment Knowledge Essential Knowledge of Microsoft Office Applications Desirable Knowledge of Electronic Staff Records (ESR) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Norfolk & Suffolk Foundation NHS Trust Address Magpie Lodge - Hellesdon Hospital Drayton High Road Norwich NR6 5BE Employer's website https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)