Location: Motherwell (Hybrid, 50/50 split between home and the office)
Ready for your next challenge?
This is a great time to join this market-leading business as it continues to deliver double-digit growth and challenge the norms of the industry.
As this role is newly created, you’ll have plenty of opportunity to develop and shape it going forward, making it your own.
Put simply, you’ll have the chance to make a lasting impact on both the business and its customers!
This is a slightly unusual role as it's embedded in 1st line, rather than being the more common 2nd line type of opportunity.
Managing a small, dedicated 1st Line Compliance team and having oversight of the QA and Complaints teams, this is a very hands-on role that will see you designing and implementing a forward-thinking, comprehensive 1st Line Compliance strategy, ensuring positive customer outcomes are at the core of business decision-making.
You’ll continue to embed and oversee Consumer Duty regulations, ensuring the business delivers consistent fair value, transparent communication, and positive outcomes for all customers.
In addition, you’ll use MI and data to deliver actionable insights that support business decisions, enhance compliance frameworks, and drive continuous improvement in customer outcomes.
Minimum Requirements:
1. Experienced senior Compliance specialist within the Financial Services arena.
2. Previous general insurance experience is advantageous but not essential.
3. Proven track record of successful team management and development.
4. Excellent communication, negotiating, and influencing skills.
5. Ability to work in a hands-on manner.
Does this sound like you? Are you up for the challenge?
If so, click apply and send over your CV.
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