Application Support Engineer (PM /Evening Shift)Salary: Up to £30k BenefitsLocation: Fully RemoteCPS Group is excited to partner with a leading global software company looking for an Application Support Engineer to join their growing teamThis is a fantastic opportunity for someone eager to develop their career within a well-established, fast-expanding company. You'll gain hands-on experience, work alongside a dynamic team, and support a key US-based client, meaning your working hours will be 1PM to 9PM.Key Responsibilities:Provide remote first-line technical support and troubleshooting for reported issues.Offer both technical and user support, with a commitment to customer satisfaction.Troubleshoot network, server, and client-side issues.Support customers with system rollouts and updates.Participate in on-call rotations (1 week in 4), with additional pay for out-of-hours support calls.Ideal Candidate:Strong background in software application support and a proactive approach to customer care.Solid understanding of IT networks and server systems.Comfortable with troubleshooting software support issues.Windows Server, Networking, Problem SolvingHTML/CSS is a nice to have Contact: Zach Bennett - CPS Group By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https://company-policies