We need you!
Illuminati is an event ran venue, and you are invited to help us share the secret. We are looking for a dynamic, driven and experienced General Manager to launch Park Street’s event venue into the stratosphere!
You will deliver world-class customer service to ensure our customers have an experience which will stay with them long after they have left the venue.
WHAT YOU'LL GET:
* Competitive salary; Up to £30,000 per year
* Rewards and Incentives Scheme:
* 30% off all food items
* 10% off alcoholic drinks & premium branded soft drinks
* 50% off soft drinks, including coffee
* All employees will receive £0.75p per hour worked in credit onto their app - up to £1755 per year
* Progression opportunities
* Friends & Family Discount Scheme
* Your birthday off, paid!
Work-life balance matters! That's why we encourage our management teams to take 2 consecutive rest days each week. This means you get time to rest and do things outside of work that matter to you, which is something we believe all our employees deserve.
What you’ll be doing:
* Control, manage and minimise all controllable costs effectively and within set targets
* Create and deliver a culture of exceptional customer service
* Actively searching for new ideas and events
* Working closely with promoters
* Develop and implement strategies to maximize efficiency and productivity
* Ensure compliance with health and safety regulations
* Recruit, develop, train, supervise and retain high calibre staff that reflect the brand and promote excellent customer service
* Collaborate with Head Office departments and peers to effectively deal with matters concerning stock package, promotional activity, staff development and employee relations
* Maintain high standards of beverage quality and presentation
* Handle customer inquiries, complaints, and special requests swiftly and effectively
What you’ll bring to the role:
* Proven experience as a General Manager in a late-night hospitality environment
* Proven experience of managing a venue providing a food and beverage offering
* Experience working with late-night events and promoters
* Experience in business development and pushing new events into the venue
* Excellent leadership and management skills
* Ability to multitask and prioritize in a fast-paced environment
* Strong problem-solving and decision-making abilities
* Excellent communication and interpersonal skills
* Knowledge of health and safety regulations and procedures
'The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.'
Job Type: Full-time
Pay: £27,000.00-£30,000.00 per year
Additional pay:
* Bonus scheme
* Performance bonus
Benefits:
* Company events
* Employee discount
Schedule:
* Day shift
* Monday to Friday
* Night shift
* Weekend availability
Work Location: In person
Reference ID: IBGM
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