Main area: Physiological Sciences
Grade: NHS AfC: Band 2
Contract: Permanent
Hours: 37.5 hours per week (Working pattern to be discussed at interview)
Job ref: 357-PR-653-24-A
Employer: United Lincolnshire Hospitals NHS Trust
Employer type: NHS
Site: Pilgrim Hospital
Town: Boston
Salary: £23,615 per annum (pro rata for Part time)
Salary period: Yearly
Closing: 23/10/2024 23:59
Booking Clerk/Admin Assistant in Physiological Sciences - Band 2
We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULHT.
We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.
Main duties of the job
* Booking patient appointments following agreed procedures and protocols and ensuring patients are appropriately informed
* Arranging, rearranging or cancelling appointments in line with patient requests whilst ensuring Local and National policy's are followed
* Accurately recording appointment outcomes and other data relating to patients in a timely manner
* Ensure patients receive all relevant information in a timely, accurate and effective way
* Answering patient queries or escalating where required
* Providing administrative support to the Physiological Sciences team
Person specification
Qualifications
* 2 GCSE’s grade C or above in Maths and English.
* NVQ2 or equivalent in relative subject, ie Customer Care Skills
* Knowledge of PAS
* European Computer Driving Licence or equivalent
Experience
* Working knowledge of Microsoft Office packages
* Working with the public.
* Working within a health care environment
Skills
* Ability to work on own initiative
* Ability to provide good customer care
* Good communication skills, both written and verbal
* Demonstration of Trust values and behaviours
What should you do next?
Have a look at the job description and if you like what you see then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!!!
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