CORPORATE ACCOUNT MANAGER
My client provides International and Domestic Freight and Parcel services and solutions, In partnership with large networks
The Role: Corporate Account Manager
Responsible for managing Their high spend, Retail Corporate Accounts, ensuring the highest levels of customer service.
Focus on building and maintaining a long-term, mutually beneficial relationship.
identifying opportunities for growth and ensure our clients satisfaction by providing strategic solutions that align with their needs, ultimately driving sustained revenue and loyalty.
Key responsibilities:
* Understand our customers' needs and requirements to propose solutions that add value and build long lasting partnerships.
* Communicate with our clients on a proactive basis ensuring that they receive the highest levels of customer care.
* Thoroughly researching and analyse each of our Major account's business objectives, challenges, and market dynamics.
* Develop strong, trusting relationships with key decision-makers
* Resolve customer issues at all levels working closely with customer service and operational teams
* Identify and solve any logistical problems in our client's supply chain
* Have a good understanding in all aspects of my client portfolio of services and solutions and partners
* Produce weekly and monthly service performance reports
Skills and Experience Required: Corporate Account Manager
* Must have know...