Role: IT Support Officer
Salary: 30,000
Location: Leamington Spa
We currently have an exciting opportunity to work in a leading legal practice providing 1st and 2nd line IT support working with a variety of technology in a fast paced and varied environment.
Key Responsibilities:
* To act as the first and second line of support to all staff
* To be responsible for resolving issues in an efficient and timely manner
* To assist with the management and administration of the Company's Servers, Desktops, Laptops, Telephony Services and Network Infrastructure as or when required
* To develop skills, expertise and understanding in any required areas that would improve delivery of support and management or administration of systems, software or services
* Resolve hardware issues with Desktops, Laptops, Peripherals and Printers to minimise disruption to end users
* Network administration/troubleshooting
* Liaising with third party support teams/consultants
Knowledge and Experience:
* A minimum of 3 years' experience in an ICT role
* Hold a relevant ICT qualification
* Strong Microsoft Office skills
* Demonstrable experience of trouble shooting hardware and software problems
* Demonstrable experience working with the following; Windows 10, Windows Server, RDS, TCP/IP, DNS, Virtualization (Hyper-V, VMWare, etc)
* Office 365 administration
* Experience of structured cabling and setting up hardware is desirable
* Good communication skills and time keeping
* Driving licence and access to own car
If you wish to be considered for this role, please apply with an up-to-date CV now.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
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