Skratch - Industry leaders for innovative digital display solutions for retail and digital out of home. Skratch, an LB Foster Company, prides itself on being the best in the industry providing specialist digital services, and installations of digital signage in multiple industries. We maintain and support our clients with a resolute engineering team and with bespoke software solutions. Established in 2004 and based in Telford - Shropshire, Skratch is a growing team, focusing on increasing the diverse range of skills to deliver first-class service for all our clients. We are centrally located to enable our engineers to attend all UK and Europe client locations. Skratch is an L.B. Foster company who is a Nasdaq listed PLC, operating out of headquarters in Pittsburgh PA, with operations across North America, Brazil, China & the UK. The company provides rail, construction, and energy markets with innovative solutions to build and maintain their critical infrastructure. L.B. Foster’s UK business has operations in Sheffield, London, Nottingham as well as Telford. The business provides technology-based services and solutions for Telecoms, Fire Management, Automation & Materials Handling, Electrical Wiring & Control Rooms, and Digital Display. We serve a range of blue-chip customers across markets such as Rail, Defence, Retail, Leisure, Manufacturing, Power Generation and Airports. We support flexibility in the workplace and have adopted a virtual working approach for most of our office-based roles. We ask employees to be present in the office to suit their role and the task/team with which they are engaged. The Systems Architect plays a critical role in designing and implementing comprehensive digital signage systems that meet client needs from concept to project delivery. This role will require collaboration with cross-functional teams to develop scalable, efficient, and robust architectures, ensuring seamless integration of hardware and software components. Providing expertise and guide projects from conceptional design through to deployment, ensuring high-quality solutions to drive client satisfaction. Indicative Responsibilities Include: ⢠Develop and document system architecture ⢠Design specifications for digital signage projects, ensuring alignment with industry standards and best practices. ⢠Oversee the integration of various digital signage components, including hardware (displays, audio systems, lighting, media players, networking) and software (content management systems, monitoring tools). ⢠Work closely with project management teams, software developers, service desk, hardware engineers, suppliers and clients to gather requirements and translate them into technical solutions while meeting customer time constraints. ⢠Provide technical guidance and mentorship to project teams throughout the development and implementation phases. ⢠Conduct assessments and optimisation of existing digital signage systems to enhance performance, reliability, and scalability. ⢠Stay current with emerging technologies and trends in digital signage ⢠Recommend innovative solutions to improve our offerings. ⢠Create and maintain detailed documentation for architecture designs, system configurations, and operational procedures. ⢠Act as a technical liaison for clients, addressing inquiries and providing expert advice on system capabilities and best practices. Experience, Education & License Requirements: ⢠Relevant and demonstrable work experience ⢠Degree in Bachelor of Science, Software or Engineering and or relevant discipline. ⢠MS Office Suite (Excel, Word, Power Point, MS Project) ⢠Experience with computer servers, network switches, load balancers, network analysers, and network channel or data service units. ⢠Knowledge of developing strategic system architecture plans. Solid understanding of network and system development and deployment Skills & Abilities: ⢠Organisational skills ⢠Time management ⢠Proven focus on internal and external customer satisfaction ⢠Ability to work as part of a diverse team. ⢠Excellent communication and written skills Competencies: ⢠Analytical reasoning ⢠Collaboration ⢠Strong leadership ⢠Creative ⢠Technical Documentation/Interpretation ⢠Software engineering principles ⢠Data management ⢠Solutions provider ⢠Customer Focus/ Service ⢠Strategic Agility ⢠Accountability What you can expect from Skratch an LB Foster Company: As Industry leaders for innovative digital display solutions for retail and digital out of home, we believe our people are our biggest asset and we will invest in your development to achieve your career goals. In addition, we offer: ⢠Competitive Salaries ⢠EMIP Bonus – Employee Incentive program ⢠Company Pension Scheme ⢠33 Days annual Leave (inclusive of bank holidays) ⢠Access to internal training courses and the ability to study towards professional qualification. ⢠Employee Assistance Program ⢠Service awards ⢠Death in Service Benefit ⢠Free Parking facilities ⢠Hybrid working (where applicable) ⢠Flexible working ⢠Refer a friend scheme Our principles form the basis of our culture, and our People Policy ensures we provide everyone with a rewarding, fair and sustainable environment. We are proud to be an equal opportunities employer. We want to recruit, hire, train and promote into all job levels, the most qualified applicants regardless of race, sex, colour, religion, gender, national origin, sexual orientation, disability, or any other legally protected status.