Job summary An exciting opportunity has arisen for a Support Medical Secretary to join the Neurology Department at Sheffield Teaching Hospitals. This role is pivotal in enabling the Directorate to provide a high-quality, comprehensive and professional administrative service to patients, relatives, carers and other internal and external stakeholders. Clinical Neuroscience is based at the Royal Hallamshire Hospital and is the service provider for South Yorkshire, North Derbyshire, North Lincolnshire and North Nottinghamshire, serving a population in excess of 2.2 million people. The fundamental goal of the department is to improve the quality of care offered to neurologically impaired patients so that they can live as productive and independent a life as possible. Main duties of the job You will be working on varied roles but your main duties include the following: Type patient letters relating to clinic appointments, test results, referrals, discharge summaries from digital audio dictation, long hand, or verbal dictation. Aiming towards turning typing around in 48 hours. Cover the medical secretaries absences (sickness and annual leave) taking telephone messages and undertaking any urgent typing and tasks for the consultant and team. To assist the medical secretaries in managing patients through their 18 week pathway. To validate pathways and amend them on Lorenzo when typing. To escalate any possible breaches to Line Managers. Assisting medical secretaries in the management of in-patient waiting lists ensuring that Trust and National waiting list policies and procedures are adhered to, tracking the patients through their 18 week pathway for their in-patient stay. Management of patient investigations using Trust computer systems. Dealing with telephone queries from patients/other healthcare workers. About us You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives. Date posted 27 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa/pro rata for part time staff Contract Permanent Working pattern Full-time Reference number 190-0112-DIR Job locations Royal Hallamshire Hospital Glossop Road Sheffield S10 2JF Job description Job responsibilities Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria. Job description Job responsibilities Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria. Person Specification Qualifications Essential Educated to GCSE level or equivalent experience/ qualifications including English at grade C or above Desirable Educated to A Level standard or equivalent experience/ qualifications. Previous typing experience. Experience Essential Extensive relevant clerical/admin experience. Experience in audio typing. Desirable Experience of working with patient pathways and the 18 week referral to treatment target. Knowledge of Trust data systems e.g. Lorenzo, ICE, G2. Further Training Essential Understanding of patient confidentiality. Ability to prioritise workload and meet deadlines Desirable Awareness of medical records issues e.g. Data Protection, Information Governance. Special Skills/Aptitudes Essential Good computer and keyboard skills with the ability to use Microsoft packages including Word and Excel. Good communication and organisational skills. Flexible approach to working to meet the needs of the service Ability to work efficiently on own initiative and as part of a team. Desirable Empathy for patients and understanding of the Trust's PROUD values. Person Specification Qualifications Essential Educated to GCSE level or equivalent experience/ qualifications including English at grade C or above Desirable Educated to A Level standard or equivalent experience/ qualifications. Previous typing experience. Experience Essential Extensive relevant clerical/admin experience. Experience in audio typing. Desirable Experience of working with patient pathways and the 18 week referral to treatment target. Knowledge of Trust data systems e.g. Lorenzo, ICE, G2. Further Training Essential Understanding of patient confidentiality. Ability to prioritise workload and meet deadlines Desirable Awareness of medical records issues e.g. Data Protection, Information Governance. Special Skills/Aptitudes Essential Good computer and keyboard skills with the ability to use Microsoft packages including Word and Excel. Good communication and organisational skills. Flexible approach to working to meet the needs of the service Ability to work efficiently on own initiative and as part of a team. Desirable Empathy for patients and understanding of the Trust's PROUD values. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Sheffield Teaching Hospitals NHS Foundation Trust Address Royal Hallamshire Hospital Glossop Road Sheffield S10 2JF Employer's website https://www.sth.nhs.uk (Opens in a new tab)