General information Reference 000053 Title Customer Technical Manager Contract type Full Time Job advert The Customer Technical Manager will provide a dedicated technical service to both internal and external customers, assisting them to align systems and meet targets in line with internal business objectives and customer requirements. Managing technical development for the customer account to deliver growth and competitive advantage for Flamingo in customer accounts. Ensuring critical standards of safety, integrity and legality are maintained to protect business and customer legal and reputational requirements. Principle Accountabilities include; To be the principal point of contact for customer teams including hosting and accompanying customers on visits to both Flamingo and supplier sites Ensure business alignment with customer requirements and expectations on quality, food safety legality, integrity and human rights Be instrumental in creating and maintaining technical policies in line with customer policies and procedures for primary site and our supplier sites through Supplier Technical team. Engage with external agents to maintain a level of knowledge of technological developments and encourage the continual development of our and our suppliers' products and processes Optimise systems and processes to build a better, more cost effective business Provide support and cover for other members of the company's technical team, including for Head of Technical responsibilities when necessary Experience, Knowledge & Qualifications Managing product quality and related product information Formal technical qualification in a food related science or agronomy with agronomy experience preferred Food safety, legality and integrity knowledge and experience For a full job description please contact us for further information. Flamingo Horticulture offer a competitive benefit and reward package to include: 33 days holiday Health cash plan Workplace Pension Free onsite parking Life Assurance Annual employee event Retail discounts and much more Please submit your application along with your CV to apply for this role today Location UK, Hertfordshire, Flamingo Produce Stevenage Custom section 4 Contractual Hours 40