Job Description: Field Liaison Supervisor
Responsible To: Service Manager / Area Manager
Short Description: Responsible for supporting the Service Manager/Area Manager to ensure the provision of quality care to services users in accordance care plans and management direction and to ensure compliance to company policies and procedures, with a specific focus on effective management of staff and service users.
Working Pattern: 40 hours per week - flexible shift pattern
Summary of benefits: Competitive salary
28 days annual leave (inclusive of bank holidays)
Company pension scheme
Full expensed company mobile phone for business use
Company laptop
Mileage paid for business use
Car business insurance paid
Free car parking
The Care Supervisor will be specifically responsible for:
* Managing Care Workers and ensuring the delivery of quality service and ensuring service user satisfaction.
* Ensuring the delivery of services as agreed in the service user support plans
* Ensuring effective management of the team and resolving any issues promptly.
* Ensuring that staff adhere to company policies and procedures at all times.
* Monitoring the effectiveness of the care workers by conducting various spot checks, supervisions and group meetings in accordance to company policies and procedures
* Ensuring that good relationships are maintained between staff and service users, by acting as the liaison between care staff, office staff and serv...