CBRE Global Workplace Solutions is a global provider of integrated facilities and corporate real estate management. We are recruiting an Extra Works Supervisor to join the team located in Cramlington where they will be working alongside one of our major Life Science Clients.
Role Purpose
The successful candidate will be responsible for the safe on-time deliveries of all projects scoped, funded, and agreed with the client, responsible for communicating the deliverables, dependencies, and risks as each project progresses.
General Activities
* Identify project opportunities from within a set portfolio of maintenance contracts.
* Liaise with key stakeholders on their requirements and explain the feasibility of their schemes to become a trusted advisor.
* Understand the full scope of the project works to be delivered. This is to include budget requirements and required profit margins.
* Work within the current CDM process.
* Identify, reduce and manage all statutory and commercial risks associated with the project they are acting as Supervisor on.
* Ensure CBRE QHSE and site practices and processes are fully embedded in each project.
* Ensure full compliance with policies and procedures.
* Supervise the day-to-day operational aspects of the project(s) "end to end". Activities to include but not be limited to sub-contractor management and site supervisory duties.
* Work closely with relevant stakeholders to ensure effective and efficient implementation of the project(s).
* Ensure customer acceptance is adhered to, in writing and in line with the project plans.
* Ensure project documents are complete, current, and appropriately stored.
Business Development:
* Identify project opportunities and advise site.
* Liaise with colleagues to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours.
Building Relationships:
* Build strong effective working relationships with our customers and site teams.
* Build knowledge base of client's business, organisation, and objectives.
* Develop lasting relationships with client personnel that foster client ties.
* Communicate effectively with clients to identify needs and evaluate alternative business solutions.
* Use sound judgment in all project communication and ensure that key stakeholders including the team, client, and management are apprised of project activities in a timely manner.
* Ensure project meets internal and client expectations with respect to quality, budget, delivery timelines, and strategy.
Commercial Awareness:
* Understand pricing model and billing procedures.
* Assist in managing scope creep through client change orders, internal change orders, phased delivery, or other methods to ensure projects deliver on timeline, scope, budget, and strategy expectations.
* Track and report hours and expenses on each project.
* Host project reviews to analyze project profitability, revenue, margin, etc.
The Project Process:
* Ensure that all involved in the delivery of the project understand the scope of work to meet the customer's specification.
* Ensure that each project runs in conjunction with the QHSE processes including the Construction Phase Plan. That each person involved in the project is proven to have the required skills.
* Identify, track, manage, and mitigate risk on each project. Escalate these issues when necessary to ensure minimal impact on quality, budget, and timeline.
* Ensure the supply partners on site are aware of all items required for the project files, H&S, tool box talks, RAMS, site audits, commissioning, O&M's, permits to work, etc.
* Be in attendance on site for the works inclusive of any out of hours requirements.
* Ensure all variations to the works are captured and reported to the client.
* Make sure all O&M manuals are complete and available prior to practical completion.
Decision Making/Budgetary Control
* The post holder has full responsibility and financial control of the projects within their control.
Requirements:
* CDM regulations
* SMSTS / SSSTS
* Recognised technical qualification in construction, M or E or similar
* Business standard of written and verbal literacy and numeracy
Desirable:
* IOSH or other safety-related qualification
Skills:
* Awareness of contractual terms
* Ability to plan and organise labour and equipment
* Strong influencing and negotiation skills
* Ability to deliver projects on time and on budget
* Ability to understand financial metrics
* Intrapersonal and communication skills
* Strong analytical and problem-solving skills
* Work independently with minimal supervision
* Communicate effectively and fluently
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