What's involved with this role: Interim Commercial Estate Manager Reference no: ATR 5255770 Pay Rate: £46,742.00 per annum 37 Monday – Friday, 08:30 - 17:00 This opening assignment is for 18 months City: DEVIZES Candidates will ideally be based in either Somerset or Wiltshire as the role will predominantly cover these areas, however there will be responsibility for some workspaces in Hampshire and London, so candidates will be happy to travel. Candidates will come to the role with leadership experience as there will be three direct reports, all are experienced team members who will support to get the job done. The role will see candidates supporting the delivery of the workspaces roadmap across the regions, including acquisitions, disposals and refurbishments. The aim is to provide workspaces that are safe, supportive and inclusive. Key Responsibilities: People Management – You will lead, motivate, empower, and develop your team, maintaining the core values of the business and team while upholding the highest levels of professional conduct helping both the team and colleagues to achieve their full potential. Workspaces Strategy – You will support the delivery of the workspaces roadmap across all regions which would include Acquisitions, Disposals and Refurbishments. The roadmaps ambition is to provide workplaces that are safe, supportive, effective, and inclusive. You will manage an agile workplace portfolio which flexes in line with the needs of the organisation, providing safe, enabling, and innovative working environments in the right locations. Colleague & Customer Experience – You will ensure your team are available to act as social connectors for colleagues, customers & visitors, by signposting or advising them on information, instruction & training to empower them to get the best out of their day. Estate Management – You will be responsible for owning the relationship with Landlords and Tenants, ensuring the servicing compliance documentation is appropriately shared, leading on rent review negotiations, serving notice on leases where break-clauses allow and flagging to the business in good time when time bound decisions are needed to be made about a workplace. Operational Facilities Management – You will ensure your regions are compliant by managing the delivery of a wide range of facilities management services, focusing on hard services as well as planned and responsive maintenance. Areas of compliance include but are not limited to Lift, Fire, Water Management, Gas Safety, Air Conditioning, Air Quality and Electrical Safety. Critically review & challenge contracts – You will be an exceptional Contract Manager – Critically reviewing, challenging & aligning contracts across the regions, setting out a best practice framework which the team should adhere to, in order to get the most competent, consistent, and quality service from our contractors which evidence value for money. Budget Management – You will feed into, monitor, and manage budgets set by the Head of Service for your areas of responsibility in accordance with agreed procedures, levels of delegated authority and the company’s financial regulations and standing orders. You will be a company credit card holder. Communications – You will ensure that your team is aligned to key messages, are fully informed on all aspects of work being supported by the wider team and business and own and manage the Commercial Estate section of the Astranet ensuring all information concerning workplaces and how to use them effectively and safely is easily accessible and up to date. System Management – You will be responsible for ensuring that the systems which underpin the delivery of the team are appropriate, are well managed and can provide clean, usable data to inform decision making i.e. lease anniversaries, utilisation stats, life-cycle modelling for plant & equipment etc. You will ensure that your Coordinators manage the Visitor, Desk & Meeting Room Systems, the External Spaces Application, and the Service Desk – ensuring all information is maintained up to date and accessible. Data Analytics – You will ensure that your Coordinators produce monthly reports critically analysing how all spaces (internal & external) are being utilised, suggesting areas of evolution based on the analysis and feedback from the team. Qualifications: Educated to a Degree standard in a relevant subject. IWFM Qualification Level 4 or higher. Nebosh General Certificate. RICS certification in CRE and FM. Experience: Experience of effective contract management. Working in, organising, and managing small teams. Negotiation and Governance of contractor works and standards including review of RAMS and Competencies. Preparing and using Risk assessments. Conducting Inspections of services and standards. Conducting performance reviews. Risk Management – identifying and implementing emergency plans Skills & Abilities: Proven ability in Estate and Facilities Management over a sustained period Proactively Coordinate projects to time, to cost and in line with the team’s objectives. Coordinate the diagnosis of either M&E or building fabric issues, ensuring the appropriate stakeholders are engaged to put in place a resolution within a time bound manner to limit the impact on colleagues and customers. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. Clients are generally looking for candidates who are local to/or who can commute easily to the place of work. It will help your application if your CV states in broad terms where you reside - no need for a full address. Please feel free to apply to us direct via jobstclrec.com by quoting the job reference and exact job title. To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles. ALD Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please