Job summary
This is an exciting opportunity for a highly motivated individual to join our dynamic and progressive Technical Services-Aseptic Unit.
The successful applicant must be able to demonstrate an ability to work methodically with meticulous attention to detail, be able to communicate well with the team, be highly motivated and be able to support innovation.
The Pharmacy Team at Mid Yorkshire Hospitals is friendly, supportive and welcoming. The Technical Services Team is constantly striving to improve patient outcomes and experience by developing and providing high quality products for our patients.
For further information or an informal discussion, please contact Jessica Cupples, Specialist Pharmacy Technican, on 01924541380.
Main duties of the job
The successful applicant will work as part of a team to deliver a high quality and timely, responsive aseptic service.
You will undertake a wide range of duties within the Technical Services department including assembly of raw materials and consumables and aseptic preparation of products.
You must also be adaptable to the needs of the Pharmacy Service, which may involve cross site and flexible working to meet the needs of patients and to support efficient delivery of the service in line with current NHS initiatives towards 7 day services.
About us
We provide care and support to over a million people inWakefield and Kirklees in their homes, community settings and across ourthree hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront ofinnovation and research, and we invest in teaching and the development of ourworkforce.
We live by our values of caring, improving, being respectfuland maintaining high standards. We listen and learn because we aim to make MidYorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasmirrespective of age, disability, neurodivergence, sex, gender identity andgender expression, race or ethnicity, religion or belief, sexual orientation,or other personal circumstances including providing unpaid carers support tosomeone with a health and care need. As ethnic minority groups, members of theLGBTQ+ community, and people with a disability/neurodivergence are currentlyunder-represented across the organisation, we encourage applications frommembers of these groups. We have policies and procedures to ensure allapplicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuableguidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! Ifyou share our values and you want to make a difference to the lives of ourpatients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
Key Responsibilities
1. Accept prescriptions checking accuracy of patient details.
2. Dispense medicines for patients following guidelines, under the supervision of the Pharmacy Technicians, with the final check by a Checking Technician or Pharmacist.
3. Ensure that all information needed for accurate stock control, dose banding and prescription issues data is recorded using both paper systems and the computerised Pharmacy Information System (PIS).
4. Liaise with Procurement staff about urgently required medicines, and inform patients and other health care staff about supply problems / delays.
5. Dispense specialist hospital-only medicines and unlicensed medicines which require accurate, detailed records.
6. Dispense oral and dose banded chemotherapy medicines taking necessary precautions detailed in standard operating procedures.
7. Dispense controlled drugs and ensure that all legally required records are accurate and up to date.
8. Participate in the Ward Stock "Topping - up" service with responsibility for a designated group of Wards. This will require discussion with Pharmacists and Ward Managers about medicines usage and stock levels.
9. Receive prescriptions and manage the electronic prescriptions receipt system which includes the booking in and booking out of prescriptions and any helpful information.
10. Retrieve information from the computerised patient administration system to complete patient data on both hard copy prescriptions and the electronic receipt system.
11. Answer the telephone according to Standard Operating Procedures and respond or re-direct calls as necessary.
12. Contact wards and departments when urgent items or controlled drugs are ready for collection.
13. Contact patients at home to arrange for them to collect any outstanding dispensed medicines.
14. Organise and liaise with transport for delivery of medicines off site.
15. Take telephone messages for Pharmacy staff recording full details and contact numbers.
16. Take verbal messages from wards / departments regarding medicines, ensuring accuracy of patient and medication details.
17. Issue completed treatments to hospital staff and check for anything else nearing completion.
18. Check and unpack stock requisitions and restock shelves when required.
19. Greet clients at the door Drivers, Porters, Nurses, Doctors and other Hospital Staff, confirm identity and liaise with appropriate staff before admitting into department.
20. Prepare the reception area for the days activity ensuring adequate stocks and consumables.
21. File documentation appropriately on a daily and monthly basis for ease of access.
22. Send and Receive faxed documents ( Treatment Plans, Electronic prescriptions).
23. Record full details of any calls from Pharmacy staff regarding sickness etc. on the Absence reporting form and inform their line manager.
24. Train other staff in reception duties.
25. Participate in the induction training of all new Pharmacy staff.
26. Adhere strictly to working procedures and departmental policies both for drug supply and security.
Training
27. Assist in the training and supervision of Student Technicians, Pharmacy Assistants and pre-registration Pharmacists.
28. Identify own development and training needs and keep up to date with all national codes of practice, standards and relevant legislation.
29. Attend courses and study days to maintain and extend knowledge of specialist subjects pertinent to the role. Actively participate in continuing professional development.
Other Duties
Adhere strictly to working procedures and departmental policies both for drug supply and security.
Comply with Trust and departmental procedures relating to Health and Safety and Clinical waste management.
Participate in weekend and bank holiday rotas.
Recover, assess and re-cycle drugs dispensed to inpatients, ensuring that all information needed for accurate stock control and prescription issues data is recorded using the appropriate paper or electronic system.
Undertake other duties which may be necessary in the interests of the service.
Person Specification
Experience
Essential
30. Experience in a Pharmacy (NHS or Retail sector).
Desirable
31. Previous experience as a qualified Dispenser. Experience in a customer service environment.
Training
Essential
32. Evidence of further knowledge through training in dispensing procedures (12 to 18 months in-service training) to a practical level equivalent to NVQ level 3. (There is no need to hold the formal qualification).
Physical Attributes
Essential
33. Physically able to perform the duties of the post visit wards throughout the hospital, access stock from high and low shelving and work in a pharmacy clean room.
Qualifications
Essential
34. Appropriate NVQ2 or equivalent or undertake full NVQ2 training within 12 months. Reasonable Standard of Education including Maths and English to Level 2.
Personal Attributes
Essential
35. Must be able to work methodically and demonstrate meticulous attention to detail. Able to communicate well verbally with other healthcare professionals and staff, some of whom may have barriers to understanding. Pleasant and helpful manner. Must possess initiative. Able to work well within a team. Able to prioritise workload demands.
Desirable
36. Able to mix well with current staff establishment.
Special Knowledge/Skills
Essential
37. Evidence of good literacy and numeracy skills. Keyboard skills.
Desirable
38. Computer literate with knowledge of Microsoft Office applications.