Overall purpose: Argenbright Security Europe Limited (ASEL) provides integrated security solutions through the provision of technology products and human security resources. Our solutions bridge the gap through the provision of risk-based integrated security solutions, deployed through our unique ASEL Risk Modelling approach specifically designed for urban centres. Intelligence & Deployment – ‘Turning data into intelligence-based business action’. Intelligence and deployment are two key elements which underpin the operational delivery of the ASEL risk Model (ARM). As a member of the Bradford BID Patrol Team, you will be at the cutting edge of UK business crime reduction and intelligent crime management. You will be a critical part of the most effective urban centres operation in the UK. ASEL is breaking the glass ceiling on UK security officer quality, training, and delivery. You will join an elite team of urban centre security professionals delivering services as the tactical arm of our Command and Intelligence Centre operation, you will be highly trained, highly responsive, and highly effective delivering significant benefits to ASEL customers and the wider communities within which we operate. You will be part of the most respected private security team in the UK.
Main duties & key responsibilities:
1. Provide a high visibility, reassuring and friendly presence, and safe environment in and around Southampton City Centre, reacting to threat risk and harm, appropriately and as per your training every time.
2. Visit BID Businesses daily and engage with store and business colleagues. Maintain an updated contact list of business leaders on the BID Base software platform.
3. Operate in a professional manner. Offer excellence in customer service to BID businesses, members of the public, the local authority, and the BID team.
4. Check intelligence updates daily at the start of your tour of duty and ensure you are aware of target subjects likely to impact BID businesses.
5. Target agreed priority prolific and persistent offenders with a laser focus reducing crime and risk across the Southampton City Centre area.
6. Communicate daily with the ASEL CIC and maintain compliance with BID business visit schedules unless directed to different stores or sites based on CIC instruction or direct instruction from the BID team. Always follow the instructions of the ASEL CIC.
7. Report every incident and all intelligence via ASEL Guarded on Duty regardless of how small and complete daily DILO reports as required.
8. Gather evidence for UK Police investigations including MG11 Police Statement completion and CCTV exhibiting where required and assist businesses who have already detained offenders supporting with evidence collection and identification.
9. Respond to calls in a timely fashion to the BID radio communications system and or mobile phone call and acknowledge radio and phone calls every single time.
10. Support visitors to the town or city centre by providing wayfinding information to visitors.
11. Deal with sharps, waste, and debris as and when identified following the appropriate process.
12. Attend and support any monthly Business Crime meetings and support the Business Crime Manager when required.
13. Work in partnership with the Neighbourhood Police Team, the outreach team and support Days of Action where required.
14. Support Police Prosecutions by attending court and giving evidence when required.
15. Offer first aid support when required as a first responder.
Night-Time City Security Wardens Objective: To prevent and reduce anti-social behaviour (ASB) and increase public confidence through high-visibility patrols in designated hotspot areas within the Business Improvement District (BID).
Key Responsibilities:
1. Conduct regular high-visibility patrols in designated hotspot areas as per the patrol plan. Ensure presence is highly visible and reassuring to the public, businesses, and visitors. Engage with the community and businesses to gather intelligence and address concerns.
2. Interact with NTE businesses to remind them to switch on radios. Build positive relationships with community members to enhance public confidence in safety and security measures. Issue warning letters.
3. Identify and engage with individuals causing ASB and take appropriate action, including issuing warnings or coordinating with police. Respond to ASB incidents in a proactive manner to deter further occurrences.
4. Be aware of vulnerable individuals, particularly lone females, ensuring they have a safe way home or escalate to the care of partner organisations. Be vigilant for signs of VAWG and take immediate action to intervene, support victims, and report incidents to the police. Be aware of predatory behaviour, identify excluded individuals known for this behaviour and escalate to partner organisations.
5. Log all patrol activities, including time spent patrolling, locations covered, and any incidents or interactions. Submit non-urgent intelligence gathered during patrols. Report back to the Operations Manager to ensure that activities are documented for funding purposes.
6. Attend partner briefings to receive updates and coordinate patrol activities. Collaborate with police, PCSOs, SCAS, Street Pastors and other partners to ensure a unified approach to tackling ASB and maintaining public order.
7. Maintain a professional demeanor at all times while on duty. Adhere to policies and procedures regarding patrols, engagement, and reporting.
Equality & Diversity:
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.
ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Benefits:
* Perkbox recognition - rewards and discount platform
* Apprenticeship
* Employee of the month scheme £50
* 110% Club of outstanding performers who can receive large prizes and monetary rewards
* WageStream - a flexible wage application whereby you can pull your wages out sooner than payday
* EAP - Employee Assistance Programme
* Progression opportunities within the company
* Ongoing training
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