Job Summary
Worcestershire Acute Hospitals NHS Trust seeks an experienced Directorate Manager for Acute Medicine to enhance the management structure within the Division of Medicine and Therapies. The post holder will provide operational and business leadership to the Directorate working closely with the Clinical Director and Matrons. This is an exciting opportunity to shape our newly formed division working closely with enthusiastic nursing and medical colleagues.
This post is based at Worcestershire Royal Hospital; however, travel across the county is essential.
Improving Diversity And Inclusive Recruitment:
As part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role.
Applicants will be prompted in the application form to declare if they wish to be considered under this expanded Guaranteed Interview Scheme, and their response would be visible to the Shortlisting Panel.
If you have any queries about the expanded Guaranteed Interview Scheme, please contact Rob Saunders (HR Manager - Recruitment) in confidence via email robert.saunders1@nhs.net.
Main Duties of the Job:
You will provide operational management leadership for the Directorate working in partnership with the Clinical leads and the Matron; ensuring that the Directorate and its services meet their quality, activity, and financial targets and assist in the planning, objective-setting, and change management within both the Directorate and the Division as a whole.
You must have at least three years of recent general management experience within the Acute setting in the NHS. You will need to demonstrate a proven record of pro-active management to achieve key performance targets and experience in managing and responding to a range of operational issues, together with demonstrable experience of service redesign/business planning and change management initiatives. Applicants will have excellent verbal and written communication skills, the ability to build, develop and motivate effective teams and work to tight deadlines.
For more details about this opportunity or to arrange an informal visit, please contact Lyndon Thomas, Deputy Divisional Director of Operations (Urgent Care) on 01905 763333 ext: 39516.
About Us:
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch, and Worcester. Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our Objectives Are Simple:
1. Best services for local people
2. Best experience of care and best outcomes for our patients
3. Best use of resources
4. Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
Job Description
Job Purpose:
The post holder will provide operational management leadership for the Directorate working in partnership with the Clinical Director and the Matron.
Key Duties:
The post holder will ensure that the Directorate and its services meet their quality, activity, and financial targets. To work with the Clinical Director, Director of Operations, Divisional Director, and Matron(s) to assist in the planning, objective setting, and change management within both the Directorate and the Division as a whole. The post holder will be required to proactively engage in service transformation and development, responding to the changing environment, working with commissioning colleagues to ensure that the service is fit for purpose and meets the changing needs of the population.
General Duties:
1. Performance: To ensure that the operational performance of the Directorate's services is effectively managed to meet agreed objectives and targets.
2. Financial Management: To be accountable for the delivery of income and expenditure (I&E) balance for the Directorate.
3. Business / Policy / Planning: To deliver the annual capacity and business planning process for the Directorate.
4. Service Transformation and Development: To lead Directorate clinical teams in service redesign.
5. People Management: To motivate and take line management responsibility (direct and delegated) for all non-clinical and nursing staff within the Directorate.
6. Governance: To develop a strategy to enhance quality standards within the Directorate in line with the overall objectives of the hospital.
7. Corporate & On Call Duties: To participate in the Trust's management on-call rota.
Person Specification
Personal Qualities Essential:
1. Pragmatic diplomatic management of situations and processes
2. Displays strong motivation and commitment to success Ownership of personal development Resilience to work with competing demands and maintain high quality work
Experience Essential:
1. Experience at a senior management level in an acute setting to include the following:
2. Proven record of pro-active management to achieve key performance targets
3. Demonstrable experience of service redesign/business planning and change management initiatives.
4. Experience in managing and building multi-professional teams to allow and responding to a range of operational issues.
Skills/Knowledge Essential:
1. Ability to analyse issues and make judgements on a wide range of general management subjects e.g. Finance, HR, quality, environment and external issues.
2. Excellent communications skills including the ability to make effective formal presentations and informal approaches to a wide range of audiences.
3. Able to form effective working relationships and partnerships across professional groups/divisional boundaries.
4. Well-developed IT skills to manage and report on complex performance management information.
5. Ability to conduct negotiations with others in the organisation and externally.
6. Ability to quickly grasp new ideas/concepts Ability to influence and motivate staff to deliver targets.
7. Ability to critically analyse and interpret complex management and patient information and data sets to support decision making and service improvements.
8. Evidence of participation in strategic management processes.
9. Comprehensive understanding of the national and local strategies relating to Hospital Flow.
10. Knowledge of the financial flows in the NHS and the impact on service planning.
11. Demonstrate a working knowledge of employment law and good HR management practice.
12. Knowledge and understanding of national strategies/policy concerning patient care and national plans.
13. Knowledge of the clinical and corporate governance agenda and role of the CQC.
Qualifications Essential:
1. First degree or professional academic qualification.
2. Relevant Management qualification or equivalent Masters degree and/or equivalent experience.
Improving Diversity and Inclusive Recruitment Essential:
1. As part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role.
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