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Credit Control, Bath and North East Somerset
Client:
Location:
Bath and North East Somerset, United Kingdom
Job Category:
Finance
EU work permit required:
Yes
Job Reference:
e4ff32dfbaae
Job Views:
6
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
Your new company
A specialist, award winning business in Bath are seeking a Credit Controller to join their high performing credit team.
Your new role
Duties and responsibilities will include:
1. Contact customers for outstanding charges and the collection of late payments.
2. Utilise negotiation skills to engage with customers and recommend work-out strategies to line management.
3. Arrange collection of assets via third parties where appropriate.
4. Monitor customer payment performance.
5. Deal with customer service enquiries via telephone, email and post.
6. Escalate issues and complaints in a timely manner, in accordance with company processes and regulatory requirements.
What you'll need to succeed
The successful candidate will ideally have previous experience in a customer facing role alongside:
1. Demonstrable strong telephone cash collection experience.
2. Ability to interpret financial data.
3. Excellent attention to detail, organised and able to effectively prioritise workload.
4. Good negotiation and general communication skills.
5. Experience of using MS Office systems (Outlook, Word, Excel).
What you'll get in return
1. Monday - Friday (9am-5pm with 1 hour for lunch).
2. 24 days annual leave, increasing to 26 days after 2 years’ service.
3. Life assurance & Income protection.
4. Private medical insurance.
5. Healthcare cashback plan.
6. Holiday exchange scheme.
7. Cycle to work scheme.
8. Auto-enrolment pension.
9. Very close proximity to the train station and park and ride drop off.
10. CPD opportunities.
11. Hybrid working (2 days work from home).
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