£24000 - £26000 per annumNewbridge, Caerphilly
Customer Service Advisor
Customer Service Advisor
Crumlin NP11
£24-26,000
Commutable from Oakdale, Crumlin, Newbridge, Blackwood, Newport, Pontypool
Benefits Package
1. £24-26,00
2. 25 Days + Bank holidays
3. Pension
4. Ongoing training and developing opportunities
5. Flexibility regarding working hours
This is a good opportunity to join a global organisation who specialise in their field. With multiple UK sites, this is a business who have a very strong order book and as a result provide excellent job security. They are looking for an experienced customer service advisor to bolster their customer services team. This role would be well suited to a canddiayte coming from a customer service and manufacturing background. Excellent training will be provided upon the product range and working practices.
Job Description
6. Responsible for looking after UK and Irish customers.
7. Guarantee a positive customer experience by ensuring quick and reliable follow up of all customer requests.
8. Self-check order entry and guarantee accuracy of the data first time.
9. Ensure the consistent and effective provision of services/ information to the customer base.
10. Provide awareness of customer complaints or any issues in the shortest lead-time.
Requirements
11. Customer service experience.
12. Manufacturing experience.
13. Excellent communication and collaboration skills.
23597/400