Permanent, Part Time (25 hours per week) Here at AKW, we are seeking a detail-oriented and proactive Credit Controller to join our finance team. Providing support to the credit control team, youll help mitigate risk and debt losses, enhance collection processes and provide support to the sales order processing team with held order processes. Youll manage the collection of outstanding invoices from international customers by direct customer contact by telephone and email and take further action in accordance with credit control procedures (reminder letters, legal action letters etc). Youll be responsible for the new account application process including carrying out credit checks, obtaining information, propose credit limits within guidelines and communicate decisions, youll review the credit status for customer orders each day as required in accordance with credit control procedures including the review and increase of credit limits and reconcile, investigate and resolve customer account invoice queries. Youll create spreadsheets and management information to assist the resolution of customer account queries when necessary and suggest improvements to the underlying trading basis of customers to eliminate future invoice queries. As our International Credit Controller, youll be skilled in credit management and must be fluent in French and English. Holding a minimum of 5 GCSEs grade A-C (including Maths and English) or equivalent and have an understanding of credit management of French businesses including debt chasing, credit checks, account reconciliations, debt litigation, commercial payments such as bills of exchange. Flexible and self-motivated, a team player who with excellent communication skills, youll be comfortable organising and prioritising your workload and will be proficient in the use of Microsoft Office and accounting software. Commercially aware with a keen eye for detail, youll be skilled in credit control and reconciliation and will be experienced in the investigation and resolution of customer account queries. What benefits can we offer you? Hybrid work patterns - 60% office, 40% home based Auto enrolment pension scheme 25 days, pro-rata of annual leave plus bank holidays (entitlement increases with length of service) Employee Assistance Programme Counselling service Life Assurance scheme Free, onsite parking Occupational maternity, paternity and adoption leave Occupational sick leave (after probation period) Discounted gym membership Bereavement and probate helpline Virtual GP and second medical opinion service My Rewards wellbeing platform My Rewards discounted shopping platform Cycle to Work scheme Who we are We are the UKs leading manufacturer of accessible bathrooms and kitchens for people with reduced mobility; we enable people to live more independently in their own homes. As an organisation with over 25 years experience, we are passionate about supporting independent living with superior quality products which are practical, future-proof, beautifully designed and stylish, whilst improving quality of life. AKW is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. LifeMadeBetter We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ADZN1_UKTJ