Key Responsibilities
NOTE: normal hours are 35 hrs/week
* Organisation and smooth operation of an 8000 sq ft. warehouse housing up to GBP1M of stock asset. Including:
o Goods in receipt from Hey Girls CIC suppliers (Palletised or Boxed).
o Receive and unpack shipping containers.
o Coordination of the dispatch of Products to Hey Girls CIC customers.
* Purchase of packaging items.
* Develop relationships & partnerships working collaboratively across the Hey Girls team. e.g. Finance, Creative, Contract & Partnerships, Pack & Dispatch.
* Work with the team to drive continuous improvement in logistics processes, internal and external to improve efficiency, ensuring period dignity and value for money.
* Be responsible for the warehouse Health and Safety audits in the Diss Location, implementing remediation actions as needed.
* Provide coaching and line management for a minimum of 4 team members.
General responsibilities
All employees are required to ensure that they:
* Communicate effectively with other team members and provide feedback where necessary.
* Treat all colleagues, customers and suppliers with dignity and respect.
* Maintain records, on NetSuite or SharePoint as appropriate and ensure all related documents are filed in an orderly manner.
* Maintain and update records relating to working practices and procedures for use by other team members.
* Pursue continuing professional development in relation to the role, its duties and responsibilities as agreed through appraisals or at other times.
* Undertake ad hoc assignments from time to time and other duties as requested by management.
* Understand and ensure the full observation of your contract of employment, the company's operating procedures and policies and its health and safety obligations.
* Have a good understanding of Corporate Social Responsibility and propose ways in which you and your team can make a positive impact.
* Ensure ethical and sustainable values are maintained at all times.
* Ensure Hey Girls Values are adhered to at all times.
Individual Capabilities
* Must have a professional qualification in Warehouse or Logistics Management.
* Customer focused & can-do attitude, continually striving to deliver excellent customer service.
* Must be data driven & numerate with strong analytical skills and excellent attention to detail
* Must be a strong team-worker but also able to work on own initiative
* Flexible collaborative approach and supportive to external and internal stakeholders
* Must be highly organised, self-motivated
* Resilience to work in an agile trading environment.
* High levels of presentation, written and verbal communications skills
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