Credit Controller Gloucester £30,5000 Permanent Our client is looking for a Credit Controller to join a busy team within their Accounts Function Key Responsibilities – Credit Controller Managing the debt of a portfolio of customers Managing customer account details ensuring they are up to date Developing a B2B relationship with the customer Sending copy documents on request Releasing on-hold accounts following payment Dealing with customers over the phone and email Communicating with area sales representatives & other departments to resolve queries Handing of customer complaints by obtaining information and offering possible solutions Opening (and closing) customer accounts Allocating payments, refunds daily Releasing pro-forma orders following payment of account Updating ledgers with on hold queries Reconciliations Sending monthly report to the Accounts Manager, regarding unpaid invoices Qualifications & Requirements – Credit Controller 2 years in a similar role Excellent customer service Patience and the ability to remain calm Analytical skills and thorough attention to detail The ability to listen and negotiate with customers Excellent verbal communication Persistence and determination Familiarity with data entry software Ability to work well in a team What we can offer – Credit Controller Canteen Discounted or free food Employee discount Free flu jabs Free parking On-site gym On-site parking Referral programme For more information on this role, please contact Zoey Bunn on (phone number removed) or send a copy of your CV to Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are a collections officer, debt control officer, credit control manager, accounts receivable manager or debt recovery officer currently a may be suitable for this position For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors