Join a Team as an OfficeAdministrator and Be the Heart of Our Hub in RainhamKent!
JobPurpose: As the Office Administrator youll play a crucialrole in supporting our Director by managing our systems ensuring aseamless and exceptional experience for all ourclients.
Location:RainhamKent
Salary: 25000perannum
Requirements
JobDescription:
KeyResponsibilities:
* Bethe Face of Our Company: Welcome and greet clients with afriendly smile. Youll be the first point of contact helping tobuild lasting relationships with our valuedcustomers.
* CustomerConnection: Answer telephone calls with enthusiasm andprofessionalism providing excellent service to allinquiries.
* KeepUs Organised: Maintain and update our quotation andpurchase spreadsheet ensuring everything is up to date andaccurate.
* CreateWinning Proposals: Produce compelling client quotationsthat reflect the quality and value of ourservices.
* Coordinatewith Excellence: Book courses with awarding bodieshandling notifications for organisations like CITB & IOSHwith precision andcare.
* BookingMastery: Assist with course bookings via email and ourCRM ensuring a smooth and efficient process for all partiesinvolved.
* QualityAssurance: Review prepared course paperwork following ourguidance list ensuring accuracy andcompleteness.
* EmpowerOur Trainers: Provide trainers with the necessarydocumentation information and IT resources needed to delivertopnotchcourses.
* ContractWizard: Prepare training contracts that reflect ourprofessional standards and commitment toexcellence.
* CourseClosure Support: Help close course files by scanningletter confirmations and saving them in the relevant coursefile.
* OrganizationalPro: Support filing creation of ADHOC certificates andscanning of coursedocumentation.
* Resultsand Feedback: Assist in completing course resultpaperwork and support delegate evaluation and agentanalysis.
Benefits
WhyYoull Love Working WithUs:
Join a dynamic andpassionate team in Rainham Kent where your contributions will makea real impact! Youll be at the forefront of our business creatingpositive experiences for everyone who walks through our doors. Ifyoure organised energetic and love connecting with people we wantto hear from you!
Apply now and bepart of somethingexciting!
Job Description: Key Responsibilities: Be the Face of Our Company:Welcome and greet clients with a friendly smile. You'll be thefirst point of contact, helping to build lasting relationships withour valued customers. Customer Connection: Answer telephone callswith enthusiasm and professionalism, providing excellent service toall inquiries. Keep Us Organised: Maintain and update our quotationand purchase spreadsheet, ensuring everything is up to date andaccurate. Create Winning Proposals: Produce compelling clientquotations that reflect the quality and value of our services.Coordinate with Excellence: Book courses with awarding bodies,handling notifications for organisations like CITB & IOSH withprecision and care. Booking Mastery: Assist with course bookingsvia email and our CRM, ensuring a smooth and efficient process forall parties involved. Quality Assurance: Review prepared coursepaperwork following our guidance list, ensuring accuracy andcompleteness. Empower Our Trainers: Provide trainers with thenecessary documentation, information, and IT resources needed todeliver top-notch courses. Contract Wizard: Prepare trainingcontracts that reflect our professional standards and commitment toexcellence. Course Closure Support: Help close course files byscanning letter confirmations and saving them in the relevantcourse file. Organizational Pro: Support filing, creation of ADHOCcertificates, and scanning of course documentation. Results andFeedback: Assist in completing course result paperwork and supportdelegate evaluation and agent analysis.