Parts Advisor
Overview
Our Mercedes-Benz Bury St Edmunds Retail Centre are actively looking for enthusiastic individuals excited to join our ever-growing automotive family. If you’re as passionate about cars as we are, then we'd love to welcome you to the team where you will be part of our exciting journey.
As a Parts Advisor at Group 1 Automotive, you will have the opportunity to work with an exciting brand.
What you will be doing?
1. Establishing customers’ needs for required parts through conversations, diagnosis and recommendations as appropriate.
2. Communicating relevant promotions and offers to customers.
3. Delivering exceptional customer service to external and internal customers.
4. Receiving, recording and allocating parts and consumables from suppliers.
5. Reporting any stock damages or losses.
6. Assisting parts stock checks.
7. Liaising and maintaining a brilliant working relationship with the manufacturer.
8. Being fully conversant with procedures within the parts department.
9. Maintaining and updating displays as per manufacturer requirements.
What we are looking for?
1. Previous experience of working within the Automotive industry.
2. Comprehensive knowledge of the motor trade.
3. Maintain methodical and logical approach to varying workloads.
4. Ability to meet deadlines and prioritise workloads.
5. Excellent communication and customer service skills.
6. A full UK driving licence.
Why work for Group 1 Automotive?
There are many great reasons to join the Group 1 Automotive team, including the following industry-leading benefits package:
1. Competitive salary.
2. Accelerated training pathways & career progression.
3. State of the art facilities with modern automotive technology.
4. Family friendly benefits such as enhanced Paternity & Maternity leave.
5. Long Service holiday rewards that increase with your length of service.
6. Paid day off for your birthday.
7. Plus, much more!
Our Values
At Group 1 Automotive, we pride ourselves on our five core values that are incorporated in all we do: Respect - Integrity - Transparency - Teamwork - Professionalism. These principles guide every member of our team in business functions, customer interactions, community engagement, and team dynamics.
Who we are?
Group 1 Automotive is a well-established and growing company within the UK, with a wide representation of brands across America too. We primarily operate in the East and South East of England, representing a range of dealerships and employing over 3,000 colleagues dedicated to providing exceptional customer service.
We recognise that a successful business is built around the quality and contentment of its people. We are committed to providing fantastic career opportunities, state of the art resources, comprehensive training, competitive earnings packages, and a wide variety of benefits to ensure our teams receive the utmost support, both professionally and personally.
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