I have a fantastic opportunity for a Travel Administrator with a keen eye for detail to join an established travel company in Hertfordshire.
As a Travel Administrator you will be dealing with back-office amendments and providing an excellent customer service. If you are looking for a new challenge and to further your Operations experience within the travel industry, please apply now!
DUTIES AND RESPONSIBILITIES:
Dealing with changes and amendments to bookings
Liaising with suppliers regarding reservations
Delivering first class, professional customer service
Dealing with queries from customers via telephone, email, chat or social media
Resolve customer queries regarding products and services quickly and efficiently
Taking ownership to provide suitable solutions to problems
Enhance the customer experience at all times
Obtaining customer information to complete bookings to a high standard
EXPERINCE REQUIRED:
Excellent geographical knowledge
Previous travel industry experience
Excellent attention to detail and accuracy
Willingness to support other team members
Experience in dealing with both customers and suppliers
Excellent communication skills and telephone manner
Able to work on own initiative and take ownership for completing tasks
Good knowledge of MS Word and MS Excel
THE PACKAGE:
Successful applicant can expect a competitive package of £25,000
Monday - Friday: 9.30am - 5pm
Part time or Full Time
Interested?
If you have previous travel sales experience and would like to be considered for this excellent opportunity please send your CV to (url removed) or click on Apply and follow the on-screen instructions