Receptionist
My client based in Newtownabbey, is currently seeking a temporary receptionist.
This is a temporary until Friday 25th April.
Working hours: Monday to Friday 1pm-5pm
Hourly rate: £12.21
Start date: Immediate
Job Role:
As Receptionist, you will be the first point of contact for all visitors and staff, handling both internal and external switchboard calls for the company, ensuring first class customer service.
Essential Criteria:
* Previous experience within a similar role and ability to work with office equipment
* IT proficient with the use of Microsoft Office (Word, Excel, and Outlook) or similar applications
* Thorough knowledge of all relevant telephone management software
* Excellent communication skills both written and verbal with the ability to communicate with stakeholders at all levels
* Ability to work on your own initiative as well as part of a team
* Ability to manage and prioritise a busy workload adhering to tight deadlines
Main Duties and Responsibilities:
* To meet and greet visitors to the reception area
* Ensure meeting rooms and the reception area are kept in order, liaising with facilities associates, if required
* Ensure visitors are welcomed, provided with refreshment or facilities for their comfort and signed in
* Ensure all visitors are collected from Reception in a timely manner
* To be aware of the importance of answering the telephone as the first point of contact and to provide consistently high levels of customer service
* Provide accurate routing of calls to appropriate departments/persons, or dealing with their enquiries as necessary
* Copy and scan documentation as required
* Meeting Room diary management
* Answer, screen, and redirect telephone enquiries
* Provision of administrative support
* Sort out incoming post and delivery to relevant teams
* Collect and prepare outgoing post to be with the courier by deadline