Job summary The key duties include being the first point of contact for Researchers, Study Sponsors, Research Nurses and the Research Delivery Network for North East & North Cumbria (RRDN NENC), being responsible for answering queries promptly and efficiently, acknowledging all communication and ensuring efficient flow of information to the relevant parties as required, and supporting the research facilitators through the study set up process from study inception to completion. The work of the TVRA administrator helps to ensure that high volumes of research studies are progressed through relevant processes as efficiently as possible. The post holder will be tasked with achieving set deadlines but will be required to manage their own time to prioritise and co-ordinate their different responsibilities alongside responding to ad hoc requests. Main duties of the job Provide administration support for the 2 TVRA sites which includes: Responsible for the day-to-day management of the research studies log using the Cognito database. Responsible for the day-to-day management of the TVRA email inbox Input and management of all research studies onto the LPMS database Provide daily support to the TVRA Research Facilitators as part of the study set up process Hold administrator level user access to the LPMS database including regular audit of user access levels Provide training sessions for all staff using the LPMS database Manage site shared drive and HUB for all research studies (including document version control) Record and monitor upcoming deadlines for projects Responsible for all study amendment processing following HRA guidelines and deadlines Issue Letters of Access for both NHS and Non-NHS employees which includes person verification Administer all research study contracts (2 sites) from review by the set-up team to completion (including contract amendments) Please note this post may close at sufficient applicants. About us Leadership and Improvement Training South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions. Your Leadership Impact Leading Your Team to Success Service Improvement for Beginners Developing your Service Improvement Skills The leadership and improvement programme aims to: Explore leadership within the NHS Promote Trust values and behaviours Develop your leadership effectiveness and skills Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role. After you complete these three and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer further in-house courses and bitesize programmes through our Leadership and Improvement Team. Date posted 29 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 328-CP-6860768 Job locations The James Cook University Hospital Marton Road Middlesbrough TS4 3BW Job description Job responsibilities Please see the full job description and person specification document(s) attached for main responsibilities of the role. Job description Job responsibilities Please see the full job description and person specification document(s) attached for main responsibilities of the role. Person Specification Knowledge Essential Awareness of the importance of the data protection act and confidentiality in research Administrative experience preferably in a healthcare / academic environment. Experience of database management Experience of effective dissemination of information to raise awareness of service provision and requirements Desirable Experience of working in NHS research and development environment Qualifications Essential GCSE in Maths and English (A-C/4-9) or Functional Skills (level 2) Knowledge of secretarial and administrative procedures and systems, the majority of which are non-routine, acquired through training and experience to Vocational Level 3 or equivalent; plus knowledge of specialist functional/medical/legal terms, organisational policies and procedures and knowledge and experience to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures. Experience Essential Advanced computer/ keyboard skills and working knowledge of computer based packages e.g. Word and Excel needed for ability to access, input and retrieve information onto a computer and monitoring of trials patients. Self-motivated, with initiative, able to work independently Adaptive, flexible and committed. Ability to understand and interpret complex government legislation and guidelines. Organisational and time management skills to manage and deliver a range of tasks and projects to tight deadlines Person Specification Knowledge Essential Awareness of the importance of the data protection act and confidentiality in research Administrative experience preferably in a healthcare / academic environment. Experience of database management Experience of effective dissemination of information to raise awareness of service provision and requirements Desirable Experience of working in NHS research and development environment Qualifications Essential GCSE in Maths and English (A-C/4-9) or Functional Skills (level 2) Knowledge of secretarial and administrative procedures and systems, the majority of which are non-routine, acquired through training and experience to Vocational Level 3 or equivalent; plus knowledge of specialist functional/medical/legal terms, organisational policies and procedures and knowledge and experience to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures. Experience Essential Advanced computer/ keyboard skills and working knowledge of computer based packages e.g. Word and Excel needed for ability to access, input and retrieve information onto a computer and monitoring of trials patients. Self-motivated, with initiative, able to work independently Adaptive, flexible and committed. Ability to understand and interpret complex government legislation and guidelines. Organisational and time management skills to manage and deliver a range of tasks and projects to tight deadlines Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South Tees Hospitals NHS Foundation Trust Address The James Cook University Hospital Marton Road Middlesbrough TS4 3BW Employer's website https://www.southtees.nhs.uk/ (Opens in a new tab)