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Job Title: Customer Advisor at Pavers
Are you passionate about achieving sales targets and finding the right products for customers?
Do you have a ‘can do’ attitude, passion for great customer service, and enjoy working in a fast-paced and fun environment?
Do you want to work for a growing, profitable business with family values and green credentials, with opportunities for progression?
We offer a friendly, engaging, and positive environment where you can make a real difference and feel valued. Your role will involve delivering high levels of service to our customers, advising on shoe care, handbags, and accessories, and providing genuine, honest, and knowledgeable advice on all our products.
You may have previous experience as a Sales Assistant, Retail Assistant, or in a Customer Care environment. We will provide full training and support, but a positive attitude and the right behaviours are essential. Our stores are like family, offering a nurturing environment to learn, grow, and thrive while having fun at work!
Position: Part-time Customer Advisor at The Dockside Outlet Centre, Chatham
Contract: 15 hours over 3 days per week
Good availability is required as the role includes a mix of weekend and weekday shifts.
Pay, Hours & Benefits
£11.70 per hour for 21+ (18-20 £9.60, 16-17 £7.85). After completing retail induction PaSS stages, pay increases to £12.05 per hour for 21+ (18-20 £9.87, 16-17 £8.07).
* Generous Staff Discount, some shareable with family and friends
* Holiday entitlement increases with service
* Company Contribution Pension
* Access to the Pavers Foundation: employee-led grant and charitable giving scheme
* Access to the Pavers Academy: career development through online learning, courses, apprenticeships, and mentoring
* Wellbeing and financial support via RetailTRUST
Day-to-Day Responsibilities
* Advise customers on shoe care and accessories, achieving daily KPIs
* Be self-aware, question, learn, and take responsibility
* Maintain a friendly, engaging, and positive attitude as a team player
* Support store standards, product placement, and stockroom organization
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