ROLE: Trade Counter Assistant
HOURS: 44 per Week - Permanent Role
SALARY: £26, basic salary per year
BONUS: Realistic total earning potential of up to £30, per year
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
1. We have a Christmas shutdown period
2. We only work occasional Saturdays, on a rota basis
3. We don't open our branches on Sundays
4. Our branches close at 4:30pm during the week, we support your work/life balance!
5. We offer a FREE Healthcare plan for all our employees
6. Exceptional monthly Branch Bonus
7. Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell
HERE'S WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:
8. You will be rewarded with a very competitive basic salary of £26, per year
9. An excellent monthly bonus scheme, which added to your salary would be up to £30, per year
10. 25 days holiday, plus statutory holidays - normally 33 days in total each year
11. *NEW for * Free Healthcare plan for all employees
12. *NEW for * Enhanced Maternity and Paternity benefit
13. Free Life Assurance Plan of 3x your Annual Salary
14. Christmas shutdown
15. Saturdays only on a rota, and no Sunday working!
16. Our branches close at 4:30pm during the week, we respect your work/life balance!
17. Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
18. Company Pension Plan
19. Employee discount on Eurocell products
20. Discounts across many well-known online and high street retailers
21. A blend of training, including e-learning and on the job training to help your career development
22. Care First Employee Assistance Programme, available 24 hours a day, days a year for confidential support and advice, if and when you need it
23. Colleague Referral Programme; we pay you for successfully referring people to join our team
24. Excellent opportunities to grow with us, and progress your career
25. Industry leading induction and training programmes
WHAT OUR TRADE COUNTER ASSISTANTS DO:
26. Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
27. Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
28. Provide exceptional customer service and support to new and existing customers
29. Picking, loading and delivering products to customers via Eurocell’s 3.5 tonne flatbed trucks and LWB vans
30. Responsible for route planning, safe driving and keeping the Company vehicle clean
31. Supporting the Branch Manager with actions and activities on time, in full
32. Compliance with Health and Safety, company policies and procedures
33. Ensure excellence in customer service, operational standards and Branch sales targets are achieved
34. Support the delivery of sales targets whilst developing and maintaining positive customer relationships
35. Assist with the delivery of branch operations
36. Provide support and assistance to Branch colleagues as required
37. Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:
38. Passion and energy to deliver exceptional customer service and achieve business targets
39. A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
40. A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
41. Good organisational skills, with ability to prioritise and use own initiative
42. Confident IT user, with experience of MS Office and industry standard software eg SAP
43. A full and valid driving license is essential, and a FLT licence could be a distinct advantage
44. Previous branch stock take experience could be a distinct advantage
45. Comfortable to work in a small team and on occasion, alone
46. Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage