Job summary Kernowflex (Bank) Porter / Security This is a zero hours contract An enthusiastic, motivated, and hardworking individual required to join the porters team via Bank for West Cornwall Hospital, Penzance. This position requires flexibility to accommodate the needs of the service, good communication skills and a positive and professional attitude. Main duties of the job To provide and maintain a professional, efficient, effective and timely service to patients, visitors and other departments that will contribute to achieving high quality patient care. To ensure the service supports the clinical care of patients and respects the privacy and dignity of every patient. To ensure the health and safety of both the recipients and of those delivering the service. To contribute towards the development of best practice within the department and to the training of new starters and inexperienced staff. To assist the Facilities Management Team in the development of the service. To provide a portering service to whole of West Cornwall Hospital. Additionally to provide a portering service to other sites as required. Due to the service being at times unpredictable, you will be expected to provide a flexible and reactive service. To undertake the security operations required to support a safe and secure environment at The Royal Cornwall Hospital NHS Trust's hospital site and grounds and to provide security for staff, patients, visitors and users. To use their skills and training to manage a variety of security related incidents while conducting themselves in a firm but courteous manner at all times. Work closely with the Police Liaison Officer and local Police officers as required. About us Kernowflex (Bank) Porter / Security Officer In return for your expertise and hard work, we offer a wide range of benefits including: Competitive rates of pay with increments. Access to the NHS pension scheme. Opportunities to work across various departments and sites, gaining invaluable knowledge andexperience. Unsocial hours enhancements (where applicable). A flexible working pattern to suit you. Opportunities for further training (all paid for) and progression into permanent posts. Paid annual leave quarterly pro rate of working time directives. Weekly pay. A comprehensive induction and ongoing mandatory training. Plus, when you go home, you can relax in the most amazing countryside and coastal environments- work-life balance here in Cornwall is unrivalled. Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are thereforeactively encouraged and supported to implement new ways of working within their field of expertise. Date posted 18 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pa pro rata Contract Bank Working pattern Flexible working Reference number 156-7086363 Job locations Royal Cornwall Hospital/West Cornwall Hospital Truro / Penzance TR18 2PF Job description Job responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation We reserve the right to close this advert early. Job description Job responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation We reserve the right to close this advert early. Person Specification Qualifications Essential Standard level of General Education Desirable Medical Gases Conflict resolution First Aid Experience Essential Customer service/ care experience Desirable Previous portering and/or security experience Skills Essential Good communicator Able to carry out instructions Ability to work on own and with a team Person Specification Qualifications Essential Standard level of General Education Desirable Medical Gases Conflict resolution First Aid Experience Essential Customer service/ care experience Desirable Previous portering and/or security experience Skills Essential Good communicator Able to carry out instructions Ability to work on own and with a team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Royal Cornwall Hospitals Trust Address Royal Cornwall Hospital/West Cornwall Hospital Truro / Penzance TR18 2PF Employer's website https://www.royalcornwall.nhs.uk/ (Opens in a new tab)