Job type: Permanent Location: Wrightbus Closing date: Monday 24 Mar 2025 08:00 The Job Summary: Wrightbus is the fastest growing production company in Europe. We are looking for a Quality Manager responsible for overseeing and managing the quality assurance and quality control processes within their area of responsibility. The Role: Quality Assurance Strategy: Develop and implement the plant's quality management system (QMS), ensuring alignment with industry standards such as ISO 9001, and regulatory compliance for bus manufacturing. Define and monitor key quality performance indicators (KPIs) across production processes. Conduct internal audits. Process Improvement: Identify, analyse, and resolve quality issues in production, working collaboratively with production and engineering teams to reduce defects, improve efficiency, and maintain product integrity. Implement continuous improvement initiatives, including lean manufacturing principles, to enhance product quality and reduce waste. Team Leadership: Supervise, mentor, and train the quality control and assurance team, ensuring they are equipped with the skills and knowledge needed to perform their roles effectively. Foster a culture of quality and accountability throughout the plant, encouraging proactive quality management at all levels of the organisation. Customer and Stakeholder Interaction: Address customer quality concerns and complaints, conducting root cause analysis and implementing corrective actions as needed. Ensure customer requirements are integrated into the manufacturing processes and final product checks. Provide reports and updates on quality performance to management and other stakeholders. Quality Control: Oversee the inspection and testing of buses and components during production and at final assembly stages, ensuring all buses meet safety and performance standards. Maintain detailed records of quality inspections, non-conformance reports, and corrective actions. Ensure the proper use of inspection tools and equipment, maintaining calibration standards. Health, Safety, and Environmental Compliance: Ensure that all quality control activities align with health, safety, and environmental regulations. Promote and enforce adherence to workplace safety standards throughout the quality processes. The Requirements Bachelor's degree or HND in Mechanical/Electrical/Electronic engineering, or business, or related field, and 3 plus years' experience in a management role within Quality Ability to implement and maintain procedures within a QMS Ability to identify root causes and implement corrective and containment actions Ability to conduct audits to an agreed schedule Ability to analyse facts, data and trends Working knowledge of quality procedures and practices Ability to update quality documentation to carry forward lessons learned Working knowledge of continuous improvement Working knowledge of Microsoft Office ISO9001 Lead Auditor Training Working knowledge of continuous improvement Working knowledge of Microsoft Office ISO9001 Lead Auditor Training The Benefits: Discretionary bonus Life Insurance Medicash scheme Discount with local businesses e.g. Galgorm Spa Resort and McAtamney's. Free car parking Canteen Career progression Professional development Flexitime wbstaff To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.