Social network you want to login/join with:
Job Role: Cleaning Operative
Hours of Work: 25 hours per week, Permanent
Salary: £13.67 p/h
Responsible to: Cleaning Supervisor
Work Location: South Ealing, W5 5RE
Job Purpose:
* The Cleaning Operative is responsible for the upkeep and cleanliness of all the St. Pauls Group properties.
* To be responsible for providing high quality cleaning service within SPG property portfolio.
* To be part of a highly competent and engaged team, which delivers a broad range of cleaning services. Maximise the contribution of this team and others through collaborative working and training.
* To identify risk to property and compliance and report back via correct channels and process.
* To deliver an effective and efficient Void management process.
* To attend relevant training to help you either; be compliant, improve own technical skills and or other appropriate training that the business recognises.
* To be an ambassador for SPG and have our customers/residents at the heart of all decision making.
Duties and Responsibilities:
General:
* Maintain high quality housekeeping and cleaning service to meet the needs of the SPG Portfolio and its users, routinely inspecting all areas of work.
* Ensure health and safety and hygiene standards are met.
* Maintain and improve high standards of customer care.
* Report on any risks, damage or breaches of licence identified.
* Record any maintenance and H & S issues.
* Use in-house systems in housekeeping for reporting procedures for stock management, voids, health and safety, risk assessments, COSHH, complaints, maintenance needs and reporting any incidents and security concerns.
* Ensure all legal requirements are adhered to.
* Be part of the team cleaning reception, front of the building, stairs, offices, restaurant, chapel, ground floor toilets, departure rooms, gym changing rooms, kitchens, pods and laundry duties.
* Clean all floors (polished, tiles and carpet), skirting boards, window ledges, glass panels.
* Dust and polish surfaces and clean windows within reach.
* Clean all toilets and showers and changing rooms, including tissue, hand towels and soap.
* Clean and check out departure rooms and restock short stay rooms with tea, coffee, milk and clean towels.
* Empty all bins.
* Work with minimum disturbance to building users, placing safety notices or informing people if likely to be any danger (wet floors, trailing cables, hazardous cleaning materials, etc.).
* Staff the laundry and wash/dry bedding and catering laundry.
* Ensure to log into intranet to read Policies, emails, team meeting minutes regularly.
* Ensure bed linen is changed in accordance with service standards.
* Clean room carpets, shampooing as necessary.
* Clearing out any rubbish; assisting with 'bagging-up' of personal belongings; 'deep clean' as necessary.
* Sweep and mop staircases daily.
* Get to know residents in work area, encouraging them to engage in the life and activities of the hostel as appropriate.
* Inform the Housekeeper, Reception staff and/or Housing Support Staff if there are any matters of concern with residents, or resident refuses access to room.
* Ensure self and team are maintaining high level of confidentiality whilst dealing with residents information.
* Attend all relevant training and development programmes.
* Undertake all duties with regard to the Association's Equal Opportunities and Diversity Policy and other policies and procedures adopted by the Association.
* Work as a member of the team and provide support as required to colleagues; participate in team meetings and training provided; wear uniform/protective clothing and staff badge as supplied by the Association.
* Attend Housekeeping team meetings once a month.
* Attend regular 1 to 1 and appraisals as per company standards.
* Undertake other reasonable duties at the request of line managers.
* Be aware of confidentiality issues and not get into situations where you may receive information that cannot be passed on.
* Respect the Christian ethos of the Association and uphold its values.
#J-18808-Ljbffr