Location: Bury
Hours: 40 hours per week
Key Objective:
The purpose of this role is to ensure product gets online in an accurate and timely fashion, whilst maintaining the look and feel of the websites to maximize conversion & ultimately drive sales while supporting the Junior Merchandisers on a day-to-day basis.
Key Duties/Responsibilities:
1. Ensuring that new product is online as quickly and efficiently as possible. Working directly with the B&M team, using intake calendars to build out and manage the New in Trackers.
2. Providing the content team with priority products to ensure the most relevant and revenue driving parts of the range are set live across the various outdoor sites.
3. Working with B&M to send over & record new season samples to the Photo Studio to ensure assets are created ahead of stock landing in order to reduce time to site.
4. Merchandising the sites using Aurora Commerce ranking blends and manual modification for key product categories & brands to ensure the most relevant seasonal product is being showcased.
5. Site walks throughout the week to raise any potential issues – broken links, incorrect product descriptions, product placement, imagery and general housekeeping including Left Hand Navigation.
6. Assist their relevant category Junior Merchandiser in day-to-day tasks as required.
7. Setting up current on-site promotions in the Aurora platform and using Monetate software to apply relevant overlays / badging for them.
8. Reviewing & maintaining product attribution to include multi-buys, colors, new season & out of stock rules.
9. Ensuring product reviews are regularly checked and set live to sites.
10. Dealing with daily product queries from the customer experience team, escalating and managing any issues that can’t be resolved there and then.
11. Supporting line managers with basic system / task training for new Assistant Merchandisers.
12. Review top on-site searches and action merchandising rules to improve results and conversion.
13. Review and update size guides regularly.
Teamwork:
1. Comfortable working within an online merchandising team whilst also working directly with the wider Buying & Merchandising teams.
2. Reporting directly into an online Merchandiser.
3. Regular communication with online marketing in terms of product selections and promotional information.
Skills/Experience/Knowledge required:
1. Ecommerce, merchandising and Excel experience.
2. Good analytical skills and a keen eye for detail.
3. Strong communication and ability to work well in a team.
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