Location: UK - Glasgow, Gosforth, Leeds (Hybrid)
Hours: Flexible, includes evenings, Saturdays, and some Sundays
Contract Role: 6 months initially
Market Rate
Are you ready to deliver magical moments? We’re searching for dynamic, energetic individuals to join our customer service team in Glasgow, Gosforth, or Leeds. If you’re passionate about making every interaction exceptional, love solving problems, and want to work in a supportive, fast-paced environment, this is your chance to shine.
What You'll Do:
* Provide outstanding customer service via phone and webchat, ensuring every customer experience exceeds expectations.
* Build meaningful relationships with customers, resolving inquiries with care and efficiency.
* Identify tailored solutions for customers needing extra support.
* Bring positivity, adaptability, and problem-solving energy to every conversation.
What You'll Need:
* Excellent communication skills with the ability to connect with a variety of personalities.
* Experience in customer-facing roles, especially handling sensitive or challenging situations.
* A positive attitude, attention to detail, and the ability to thrive in a fast-paced environment.
* Emotional resilience and a team-oriented mindset.
Bonus: Banking or financial services experience is helpful but not required.
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