Posting End Date: January 18, 2025 Join John Lewis or Waitrose today If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us. That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate. Job Summary: As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively be bringing our ethos - passionate Partners serving food lovers - to life. You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit. Job Description: Due to working time regulations, applicants must be 18 years or over to apply. Key Responsibilities - You'll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times. - Staying on top of stock levels, ensuring the products our customers love are there when needed. - Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed. Helping to reduce food wastage. - Maintaining your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare). - Supporting the wider shop team when required with general shopkeeping tasks. Essential skills/experience you'll need - Communication skills to enable you to work effectively as part of a team and with our customers. Desirable skills/experience you may have - Experience of working in a customer facing role is welcomed. - Experience of working in a catering / hospitality environment. - Up to date knowledge and strong interest in food and drink trends. - Flexible approach to ensure the support of the whole branch. Pay: £11.55 Hourly Scheduled Weekly hours: 16 Worker Type: Permanent Partner Job Level: Partnership Level 10 Hours of Work: Friday 05:00-13:30 Saturday 05:00-13:30 At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview. -