An opportunity has arisen within the Inpatient Mental Health Teams at Tameside for a Family Liaison Worker. A Family Liaison Worker is a person who provides unpaid, practical or emotional support to someone with a disability, addiction or illness. This role will involve supporting the carers whilst the person they care for is an inpatient. This may involve telephone, email, home visits and other face-to-face contact with carers offering them support and helping them to look at co-operative ways of working with a range of health and social care professionals.
The post-holder will promote carers' rights and services to both carers and health and social care professionals, raising awareness of issues affecting carers and their families and support available. Identifying opportunities to engage 'hidden' carers (those who do not see themselves in a caring role and are not accessing available support or services), you will develop carer support groups, particularly for those who struggle to navigate care and support systems or are socially isolated.
We have a strong commitment to promoting your development. You will be supported by supervision and will be given the opportunity to develop and enhance your skills and knowledge.
Key Responsibilities of the Post:
1. Support carers both practically and emotionally, ensuring they are well informed and supported with their individual health and well-being needs.
2. Work closely with clinical teams, offering support to carers in their own right.
3. Support carers attending clinical team reviews, ward rounds, and CPA meetings.
4. Work in partnership with Local Authority, the voluntary and community sector and other NHS agencies to increase the number of carers identified and improve recognition.
5. Ensure that the role of unpaid carers is recognised, supported and valued.
6. Promote the Triangle of Care (TOC) standards and principles, and other carer-specific initiatives to services and carers.
7. Provide carers with information and advice about services both within and external to the organisation.
8. Work collaboratively with carers and clinical teams to ensure that carers feel involved and supported in the care and treatment of their loved one.
9. Have knowledge in the identification and support required for young carers.
10. Facilitate the delivery of carer support in a group setting where required.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all employees and volunteers to share this commitment. Appointments to regulated and controlled activities will require an enhanced DBS disclosure.
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