Job Title: Personal Lines / Customer Service Advisor
Location: Cornwall
Full/Part Time: Full Time
Salary Circa: £25,000
Insurance Industry Sectors: Insurance, Personal Lines, Motor, Home, HNW
Overview
A new position is being created for a Personal Lines to focus on:-
To act as a Customer Adviser on specific nominated accounts and to support other members of the division on accounts as and when appropriate.
To manage a range of customer enquiries via telephone, email and post always providing excellent customer service.
To develop the account through existing client contacts and contribute to maximising growth through Converting new business enquiries, Cross sale and up sale of relevant ancillary products.
Shared responsibility for achievement of the business plan and budget of the Division
Ensure that you operate within the Company's systems and procedures with regard to service standards, quality of documentation, credit control and support of key insurance markets.
Check policy documents for accuracy and breadth of cover.
Provide assistance to the Claims department with any relevant claims.
Updating our client records with accurate information received from insurers including new business, adjustments and renewals.
Transfer of copy and documents into the...