At Harrogate and District NHS Foundation Trust, we aim to reflect our values in everything we do - Kindness, Integrity, Teamwork and Equality. So if you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, Harrogate and District NHS Foundation Trust is the place for you.
“We are committed to providing the best possible levels of healthcare and we can only do this with the help of our incredible colleagues. We have a Strategy that is designed to empower, excite and mobilise everyone in the Trust behind a common purpose and that supports our cultural values of Kindness, Integrity, Teamwork and Equality.”
Main area: Cancer Services
Grade: NHS AfC: Band 3
Contract: Permanent
Hours: 30 hours per week (to be worked over 4 days)
Part time
Flexible working
Job ref: 421-CORP-1844R
Site: Harrogate District Hospital
Town: Harrogate
Salary: £24,071 - £25,674 per annum pro rata
Salary period: Yearly
Closing: 13/02/2025 23:59
Job overview
An exciting opportunity has arisen for a Rapid Diagnostic Service (RDS) Coordinator to work alongside the RDS Coordinator team within the Rapid Diagnostic Service. The purpose of this role is to support the delivery of early diagnostic pathways for patients referred with a suspicion of cancer to achieve a definitive diagnosis of cancer or non-cancer to meet the Faster Diagnosis Standard. The coordinator role will be involved from the beginning of the pathway.
Main duties of the job
Your primary responsibilities will be to act as patient advocate and support them through the patient journey, minimising any delays to appointments, investigations or treatment. Your role is vital to streamline the patient journey and contribute to the improvement of quality, patient experience and compliance.
Working for our organisation
You will work alongside the RDS Coordinators and Advanced Nurse Practitioner and have strong communication, listening and negotiation skills, as well as commitment and compassion for patients and their quality of care and experience. You will be competent in data collation and input, with excellent IT skills across a broad range of systems, which will include audio typing, data manipulation and analysing.
Detailed job description and main responsibilities
The ideal candidate will be a confident, enthusiastic, dynamic and motivated individual with strong IT, administrative and organisational skills and cancer pathway knowledge. You will be required to have excellent communication skills and an ability to deal with complex situations with service users and clinicians over the telephone and in person. An ability to work autonomously using own initiative and to respond quickly to requests is required. Informal visits are encouraged.
Person specification
Qualifications
* 5 GCSE’s including Maths and English at grade C or equivalent
* Evidence of continued role development and willingness to learn and develop
* NVQ Level 2 or equivalent experience
* Knowledge of Microsoft Office packages e.g. Word, PowerPoint, Excel and other IT skills acquired through training and practical experience including internet/web skills
* Level 3 Health or Social Care qualification e.g. NVQ or similar
Experience
* Relevant Health or Social Care experience.
* Minimum of two years’ experience working with the public / patients in a healthcare environment
* Previous administrative and organisational experience
* Knowledge and experience of using Trust IT/patient record/information systems, e.g. ICS, ICE, WebV, Winscribe, CRIS
* Experience of working in a hospital environment
* Previous experience working within a cancer service
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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