Job Introduction
Unique demands. Unique services. Unique roles
Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities.
We are looking for a Deputy Centre Manager to join our team at Merville Barracks, Circular Road South, Colchester to support catering, retail, and coffee shop operations. You will lead the front-of-house catering team in the Junior Ranks Diner, deputise for the Centre Manager, and drive performance through promotions and marketing initiatives. The role also includes conducting performance reviews and development plans for your team. This is a great opportunity for a strong leader with experience in catering, hospitality, or retail management.
What you’ll do:
* Manage the front-of-house catering team in the Junior Ranks Diner.
* Deputise for the Centre Manager across catering, retail, and coffee shops.
* Drive performance by ensuring adherence to promotional activity and marketing initiatives.
* Conduct performance reviews and development plans for direct reports.
* Adhere to local client site rules and regulations and role model safe behaviour.
* Assist in planning, organising, and coordinating all catering activity, including functions, menus, and costing.
* Maintain service standards as outlined in service agreements and contractual terms.
* Grow services to meet client and commercial expectations while maintaining budgetary control.
* Ensure the highest food and hygiene standards are upheld at all times.
* Maintain excellent client and customer relationships through effective communication.
* Attend team briefs, huddles, and meetings, as well as performance development reviews.
* Maintain a clean, tidy work area, high levels of personal hygiene, and wear appropriate uniform/PPE.
* Ensure effective communication with line manager, team, customers, and client organisations.
* Supervise front-of-house, catering, retail, and leisure services in the absence of the Centre Manager.
What you bring:
* Demonstrate experience of working in a similar role within the service industry at a comparable level in a company
* Good numerical and communication skills, must be able to demonstrate effective verbal and written communication
* Management knowledge of health & safety and food safety
* Able to work on own initiative within a team environment
* Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
* Proven experience in hospitality sector, including stock management, cash control and customer service
* Able to demonstrate attention to detail and adherence to standards
* Analyse problems analytically, develop opportunities and implement innovative solutions
Desirable
* Proven experience of managing client relationships
* Experience of working in a military environment
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
* Unlimited access to an online platform offering mental health and wellbeing support.
* Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
* Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
* The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
* Money Insights and financial benefits via the Salary Finance Platform.
* Save for your future by becoming a member of the Sodexo Retirement Plan
* A death in Service benefit for colleagues who pass away whilst employed by Sodexo
* Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
* Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
* Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
* Flexible and dynamic work environment
* Competitive compensation
* Full training and full protective uniform supplied
Ready to be part of something greater?