Customer Success Manager – IT & Tech – Coventry – Up to £45K
This well-known Technology Business in Coventry has a vacancy on their Customer Success team. You will be joining as a CSM & Account Manager, taking on relationships across their client base to strengthen engagement & adoption and identify new users (within your clients) who will benefit from their offering.
This is not a sales role; however, you may come from a Sales or Account Management background or may have worked as a CSM previously.
Does this sound like you?
* High energy and love engaging with clients
* Comfortable working from the office
* Natural relationship builder
* Enthusiasm for Account Management / Customer Success / Consulting
* You love providing a great service and finding new ways to add value to your clients
* Upselling and commercial acumen
* Tech background (any), ideally from a SaaS provider or similar
This role is suitable for someone who is both commercially savvy and keen to grow their career in a fast-growing and recession-proof sector.
This company is on the cusp of releasing a new version of their platform, which will expand their user base considerably and open up career progression routes. If you want a role that offers plenty of ownership and you love problem-solving and client communication, then get in touch for more details.
Customer Success Manager – IT & Tech – Coventry – Up to £45K
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