Job Title: HNW Client Handler / Client Advisor
Salary: Up to £45,000 DOE
Location: Richmond - Hybrid working after qualifying period
PURPOSE OF ROLE
We are seeking an experienced Personal Lines insurance professional with a passion for people and customer service to join our client’s specialist High Net Worth team. As a Client Handler/Advisor, you will be responsible for delivering high-quality insurance products and related advice to High Net Worth individuals.
RESPONSIBILITIES
1. Provide a positive client experience through careful and tailored communication
2. Manage renewals with accuracy and certainty
3. Confidently deal with policy adjustments, renewal invitations, and placing policies
4. Assist with new business and identify cross-selling and upselling opportunities
5. Manage your own book of business, ensuring insurance needs are met
EXPERIENCE
1. A technically strong understanding of Personal Lines products
2. Experience of using the Acturis broking system (nice to have)
3. Cert CII qualified or prepared to commit to your Cert journey (nice to have)
SKILLS
1. Agile and intuitive thinking; an ability to make decisions quickly and confidently
2. Effective organisation, accuracy, and attention to detail
3. Excellent level of written and verbal communication
4. Ability to demonstrate exceptional levels of integrity and discretion at all times
5. Passion, energy, and a strong customer service ethos
DAY-TO-DAY
1. You will be developing and growing your own book of business, seeking and maximising opportunities with existing relationships and emerging wealth.
#J-18808-Ljbffr