Sales Administrator Location: hybrid - 2 days in Wilmslow officeSalary: £24,000 bonus Are you looking for a career rather than just a job? Do you want to join a winning team that always smashes its targets and gets great customer feedback? Would you like to join a progressive and rewarding company? Then we want you We are Citation - One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We are part of the Citation Group which has over 60,000 clients who love us, need us and want to buy more from us. Having acquired 13 businesses over the last 4 years which offer products and services that our clients need and want; we're only interested in future growth; we're not finished yet. The RoleDue to our continued growth, an opportunity has arisen for a Sales Administrator to join our Contact Centre Operations team. As a business we are all about quality not quantity, so we are looking for individuals who embody the same ethos The job: Listening to recorded calls to monitor and review the 'quality' of appointments booked by the Contact Centre ensuring the appointments meet the business criteria and standards. Sharing calls for training and collaboration Administration of inbound lead allocation Answering inbound calls Managing cancellation of appointments About YouYou are a team player with excellent communication skills. You can pick things up quickly so understanding our sales process won't be a problem for you. We are a fast-paced company, so you'll be comfortable working at speed and able to adapt quickly. Working for Citation you will receive 25 days holiday, healthcare cash plan, your birthday off work, the opportunity to purchase extra leave, pension contributions and more. It's a great place to work because of the people we employ. Fun, professional and supportive, we want likeminded individuals who love to love their job, so if our culture sounds like a good fit for you and you want to be part of our success story then apply now Hit 'Apply' now to forward your CV.