Your day to day
Be the warm welcome that kicks off a memorable guest experience.
Take and manage guest bookings, up-selling opportunities, and inform them about ways to improve their stay.
Serve food and drinks in the bar and restaurant.
Start every stay right by swiftly checking guests in following Brand Standards.
Run night audits and be able to manage shifts independently.
Be a trusted contact for all guests. Assist them with anything from bill issues to local knowledge, and involve management when necessary.
Jump into other ad-hoc duties when your colleagues need your help.
What we need from you
* Excellent customer service skills.
* Hospitality experience preferred.
* Must speak fluent English.
* Flexibility - this is a night shift-based role.
Job Types
Full-time, Permanent
Pay
£11.44 per hour
Benefits
* Discounted or free food.
* Employee discount.
* Free parking.
Schedule
* 8-hour shift.
* Night shift.
Work Location
In person
Expected start date
28/02/2025
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