Job Description
Store Assistant Manager
Wokingham
£27,000
I am currently recruiting for an experienced Store Assistant Manager to join a well-known national retailer specialist in Home/ Garden & DIY based in their Wokingham store.
As the Store Assistant Manager, you will be responsible for developing and managing the Store Team, delivering the highest standards of customer service to ensure customers return whilst achieving all set commercial, turnover revenue targets. Assisting the Store Manager to achieve financial KPIs, including wages, wastage and shrinkage, together with non-financials such as customer service/feedback, internal audits and compliance.
Some of your duties will include;
* Lead & develop the team
* Ensuring achievements of store KPIs across various brand offerings
* Working with the Store Manager to set priorities and delivery goals
* Responsibility for the store representation, including customer experience, merchandising, layout etc.
* Maintaining relationships across the regional stores with other Store Managers
* Recruiting and develop the store team to ensure they fulfil their individual career potential
* Analysing sales figures
* Presenting weekly reports / figures and key information to the Senior Management team
* Dealing and resolving escalated customer queries
* Ensuring the store runs efficiently by organising your time & staff effectively
Key requirements for the role;
* Proven previous retail experience
* Ability to influence and negotiate effectively
* Able to be resilient and adapt swiftly in a fast paced, retail environment.
* Excellent communication skills and the ability to liaise effectively at all levels
* Good working knowledge of budgets and delivering results
* Excellent understanding of all sales and service.
If you think you have the right experience as an Assistant Store Manager and want a fresh opportunity to develop your career, then get in touch and apply today