Independent Living Scheme Project Officer
Bedford (Hybrid)
£30,928 per annum
Permanent
Full time (37 hours per week)
We are looking for a dedicated customer-focused Independent Living Scheme Projects Officer to work within our Independent Living sector.
What you will be doing:
1. Demonstrate that we put the customer at the heart of our services by building trust and using our expertise to support customer requests or provide an explanation where this is not possible.
2. Manage housing services proactively and provide a service that lives up to our values and has the customer at the heart of our service
3. Maximise income through minimising rent and void loss
4. Liaising with colleagues and partners both internally and externally to ensure a consistent service is provided within the Home Team and bpha.
5. Demonstrating bpha values and listening to our customers to improve the customer experience helping bpha to become a landlord of choice.
6. S...